Vitality Medical

4.377 out of 5 stars
4.4
Great1,000 reviews

TrustScore

4.4
4.377 out of 5 stars
Great
5 out of 5 stars
763
4 out of 5 stars
78
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
97
1,000 reviews in total

Review summary

Vitality Medical receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service and pricing.best

Great service and pricing.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Wasted my time

Wasted my time. Let customer know a Rx is required before ordering.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very user-friendly

Very user-friendly

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super fast shipment...

Super fast shipment.... excellent prices!

0
0
🔥 High engagement

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5 months ago
5 out of 5 stars

Received great customer service from…

Received great customer service from Gabriela. Shipped fast.

Helpful?
5 months ago
5 out of 5 stars

Easy to fine products.

Easy to fine products.

Helpful?
5 months ago
3 out of 5 stars

I did not receive one of the four boxes…

I did not receive one of the four boxes I ordered of McKesson underwear. I am missing 80 underwear’s or four packages of 20.

Helpful?
Irene Koepke
Irene Koepke
1 reviews
5 months ago
4 out of 5 stars

Shipping cost

$8.75 to ship a pessary is too high.

Helpful?
5 months ago
5 out of 5 stars

Easy and swift.

Easy and swift.

Helpful?
John Rungo
John Rungo
1 reviews
5 months ago
5 out of 5 stars

No AI

No AI. No codes, or call back code. It was a wonderful and real feeling of talking to a live person. The whole experience was that I was dealing with a company that was interested in my business and had the courtesy to talk to me as a customer and human being in lieu being of a non entity. Thank you for your humanity.

Helpful?
Pam
Pam
1 reviews
5 months ago
5 out of 5 stars

Great customer service

My customer service agent explained the reasons behind my order cancellation and proposed the solution of a reorder and offered a discount to cover the cost of shipping. First rate customer service! Thank you!

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Holly Carter
Holly Carter
1 reviews
5 months ago
1 out of 5 stars

My order hasn’t SHIPPED

The company is late on ship dates. I ordered my hubby’s trache LAST WEEK and it hasn’t SHIPPED as of today! I’ve called the company and have gotten no answers. UNACCEPTABLE

Helpful?
John Barton
John Barton
1 reviews
5 months ago
5 out of 5 stars

A pleasant experience.

I talked to Gabby, who had a pleasant voice and with a hint of humor, which was nice; your price was good and the purchase went smoothly. It was straightforward, quick and friendly - what more could one ask for?

Helpful?
Linda Cooley
Linda Cooley
1 reviews
5 months ago
5 out of 5 stars

Easy shopping experience

Easy shopping experience

Helpful?
sue b
sue b
1 reviews
5 months ago
4 out of 5 stars

Supplies I usually order are mostly in…

Supplies I usually order are mostly in stock, price comprible, and shipping as stated in one to three days

Helpful?
5 months ago
5 out of 5 stars

First Order- Great Job

The website was easy to navigate. They had exactly what I needed. The price was fair and the ordering process was easy. I didn’t have to create an account to place an order. My product arrived quickly and was exactly what I ordered.

Helpful?
5 months ago
4 out of 5 stars

The product was just what I was looking…and most available are 10 oz bottles, not interested. Wanted 8 oz cartons

The product was just what I was looking for so I'm happy to find it, but I don't suppose you can do anything about the 10-15 pop-up ads I got that interruped my purchase.

Helpful?
5 months ago
5 out of 5 stars

The ease in which you find needed…

The ease in which you find needed products. I've used this company before and it's excellent to work with. Would recommend this company to anyone that needed medical supplies.

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5 months ago
5 out of 5 stars

Very polite and helpful

Very polite and helpful. Very professional

Helpful?
5 months ago
5 out of 5 stars

The website is very responsive

The website is very responsive. It’s unfortunate that some items require you to have a license

Helpful?
5 months ago
5 out of 5 stars

Best prices and website experience

This was a great experience. The website was easy to navigate and the prices... Best prices I've found on great syringes. I don't feel like I have to settle because of price. Especially when purchased by the case. They've found a new loyal customer.

Helpful?
5 months ago
5 out of 5 stars

Customer Service excellent!

The Customer Service Rep was very patient, knowledgeable and thorough. I was better able to place my order with his assistance. Thank You , Augustine

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Art Shahan
Art Shahan
1 reviews
5 months ago
4 out of 5 stars

Would like to see precise item ID

I made a small purchase of a 'cath-secure device' The process to find and order the item was good. It would have helped, and increased my confidence, if the item's exact manufacturer id ( Item Number 54456ADV ) were present on your side and that I could search and find the item using that ID.

Helpful?
Gerard DeCaro
Gerard DeCaro
1 reviews
5 months ago
5 out of 5 stars

Incredible products good prices but…

Incredible products good prices but should have discount coupons I order four to five times a year

Helpful?

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