VinatisUK

4.258 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.258 out of 5 stars
Great
5 out of 5 stars
728
4 out of 5 stars
79
3 out of 5 stars
41
2 out of 5 stars
27
1 out of 5 stars
125
1,000 reviews in total

Review summary

VinatisUK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I have been using the company for a few…

I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering an...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great price & delivery 👍

Great price & delivery 👍

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good choice of wines

Good choice of wines, reasonably priced and delivered in good time. Packaging is strong and delivery is via DPD who alwa...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Transparent and expedient experience

Very transparent purchase experience, expedient delivery internationally.

0
0
🔥 High engagement

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Angela
Angela
1 reviews
6 months ago
5 out of 5 stars

Easy to order

Easy to order, well packaged and information about delivery provided Great product at a good price

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6 months ago
5 out of 5 stars

Always easy to order and delivered on…

Always easy to order and delivered on time. Wine I can’t get anywhere else

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customer
customer
1 reviews
6 months ago
5 out of 5 stars

Quite Happy

I have purchased several cases from Vinatis. Delivery is usually one to two weeks which is understandable with UK customs. Forget using 'track my order' it does not update in real time. My first delivery arrived with DPD having to re-pack the wine and I found a bottle missing. Vinatis very quickly replaced the missing bottle. All in all I am happy with the company and I believe the pricing is competitive as well.

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ALAN FIRTH
ALAN FIRTH
1 reviews
6 months ago
5 out of 5 stars

Never let me down yet

Never let me down yet. Decent price for the wines on offer, reasonable delivery cost.

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6 months ago
5 out of 5 stars

Very good service

Very good service. I was informed where the parcel is whilst in transit, clearing customs etc. Delivered to door with DPD.

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6 months ago
4 out of 5 stars

Ordered Moët Magnum for Daughters…

Ordered Moët Magnum for Daughters birthday 1st class delivery and came in a special Moët box Thank you over the moon with the service

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helen ash
helen ash
1 reviews
6 months ago
2 out of 5 stars

frustrated with the service…:((

Feel quite frustrated with the service level from Vinatis. I had notification saying that my Cremant has been supped & then another saying it had cleared customs. I paid for my order two weeks ago & have been trying to get hold of customer service to see where my shipment is. So far no reply :(((((

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Wilmapx
Wilmapx
1 reviews
6 months ago
5 out of 5 stars

First class experience

First class experience, timely and regular comms from order to delivery. Wonderful wine. What more can one ask?

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Customer
Customer
1 reviews
7 months ago
1 out of 5 stars

Half of my order was lost

Half of my order was lost & I understand these things happen. I put an order through because I had received an offer for free delivery. However I have been told that if I want to reorder the six missing bottles I will now have to pay delivery. This is not a fair way to proceed . I have ordered before from you but I feel very disappointed in how customer services have dealt with the problem. Amendment:- today I have received a voucher credit for 85% of a future delivery fee.

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Jari
Jari
1 reviews
7 months ago
4 out of 5 stars

Easy delivery

Easy delivery, straight to the door. Good information good pictures and easy accessibility. Prices can be cheaper, if possible.

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Steve Drew
Steve Drew
1 reviews
7 months ago
5 out of 5 stars

Many thanks

Many thanks, great price, delivery arrive just as stated, wow hopefully a hot summer and this lot will be gone. Ill place another order in August so keep the stock levels good. lol

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7 months ago
5 out of 5 stars

Delivery potential problem.

The wine, as ever, was excellent. It was sent as a gift to family in London. I was sent a message that it was in 'a safe place', but it was behind a dustbin in an area with a poor record of security! Good wine, poor delivery!

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Roger edwards
Roger edwards
1 reviews
7 months ago
2 out of 5 stars

Wine was a week late due to customs

Wine was a week late due to customs? We were disappointed in the wine. This one was rated by the wine society and I have to say I would not rate it. If we had bought it from the wine society we could have retuned it free of charge, which we would have done.

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7 months ago
5 out of 5 stars

Always best price

Always best price

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Roy Dance
Roy Dance
1 reviews
7 months ago
5 out of 5 stars

Hard to find wines - and at good prices!

Vinatis often seem to have wines which are hard to find and can only be purchased in limited quantities. I feel lucky to have found some of my favourite Bandol rosé - and at a good price. Great Customer service from Rachel when I had an inquiry about delivery timing.

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7 months ago
5 out of 5 stars

Usual good service

Usual good service. Easy to order, delivered in reasonable time. Just need to taste.

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8 months ago
1 out of 5 stars

Very unhappy

Recommended a wine by a friend. Ordered 20 bottles. Only 14 arrived. I’ve left a message with binaries but no one has bothered to reply and there is no number to call. On top of that I requested a delivery date of Tuesday but they brought it on Saturday when no one was there and left it on a doorstep

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Colin
Colin
1 reviews
8 months ago
5 out of 5 stars

Great wine (and wine selection)

Great wine (and wine selection) at a decent price.

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8 months ago
5 out of 5 stars

Great choice of wine

Great choice of wine, including the particular one I was looking for (in vain in other suppliers catalogue).

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J Hill
J Hill
1 reviews
8 months ago
5 out of 5 stars

Easy wine site

This site was sp easy to use and my wine came well packaged and so quick. I would definitely recommend this site. Thank you for the wine we are enjoying doing it 😊

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