VinatisUK

4.258 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.258 out of 5 stars
Great
5 out of 5 stars
728
4 out of 5 stars
79
3 out of 5 stars
41
2 out of 5 stars
27
1 out of 5 stars
125
1,000 reviews in total

Review summary

VinatisUK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I have been using the company for a few…

I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering an...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great price & delivery 👍

Great price & delivery 👍

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good choice of wines

Good choice of wines, reasonably priced and delivered in good time. Packaging is strong and delivery is via DPD who alwa...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Transparent and expedient experience

Very transparent purchase experience, expedient delivery internationally.

0
0
🔥 High engagement

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customer
1 reviews
almost 5 years ago
5 out of 5 stars

Very efficient and on time

Very efficient and on time

Helpful?
NN
NN
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent!!

Ordered a bottle of champagne for a Christmas present and it arrived in plenty of time and delivered to the door and left in a safe place. Thank you so much Vinatis. I will definitely be ordering again from you when the occasion arises.

Helpful?
almost 5 years ago
5 out of 5 stars

Fast service

Fast service, great prices and they stock Minuty Blanc! 😁

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almost 5 years ago
5 out of 5 stars

Decided to try an online wine purchase…

Decided to try an online wine purchase - we bought £150 worth of all French mainly red's and some white's. Good communication and the delivery for this time of year was faster than expected. Well packaged and no issues. Have only tried 3 of the bottles so far and all good. It's nice to try some different wines as opposed to the general supermarket run. Their Cote Du Rhone at about £7 is very good and I love the old thicker glass bottles and proper cork being old school. All French on the bottle which I like too.

Helpful?
Michelle
Michelle
1 reviews
almost 5 years ago
5 out of 5 stars

Happy!

Well packed. Alsace pinot at a very good price. Cote du Rhone blanc very good! I am set for Christmas.

Helpful?
Josh Harrison
Josh Harrison
1 reviews
almost 5 years ago
5 out of 5 stars

Fantastic service

Fantastic service. Arrived earlier than expected. Will certainly look to order from Vinatis more in future, all being well.

Helpful?
almost 5 years ago
5 out of 5 stars

My order arrived earlier than expected

My order arrived earlier than expected, what an amazing service. Hopefully brexit won’t cause too many issues with future orders. Outstanding service, thank you and merry Christmas.

Helpful?
Judy Lomas
Judy Lomas
1 reviews
almost 5 years ago
5 out of 5 stars

Great wine choice, good prices and efficient service - what more could you want?!

Have always been very satisfied with the process of ordering and receiving wine. The choice is excellent and in a year when getting to France has been very difficult, it has meant we could continue to get good quality affordable wines on a regular basis. Excellent.

Helpful?
almost 5 years ago
5 out of 5 stars

Festive joy

Order arrived even more quickly than normal, despite Christmas volumes! I was anxious to stock up before Brexit takes effect, so I haven't yet opened the bottles of Armagnac that I received. Maybe the joy will explode over the festive period

Helpful?
James Lloyd
James Lloyd
1 reviews
almost 5 years ago
4 out of 5 stars

Delivered as ordered

Delivered as ordered. DPD Driver not helpful but will Order again.

Helpful?
Jim Gigax
Jim Gigax
1 reviews
almost 5 years ago
5 out of 5 stars

Nice prompt service, but add a gift note option

Nice prompt service. Good wine. One suggestion: on your site's checkout process, add, or make more prominent an "Add a Gift Note or Message" function. Thanks!

Helpful?
Tom  Conti
Tom Conti
1 reviews
almost 5 years ago
5 out of 5 stars

Particularly grateful to be informed…

Particularly grateful to be informed that the wine I habitually buy was almost out of stock. I got the last half case. That kind of customer care is vital in business.

Helpful?
Mad Frog
Mad Frog
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent service and great selection of wines

Excellent service and great selection of wines that I can't normally get in France. Couriers damaged one box, but they and Vinatis dealt with really quickly and efficiently. Particularly pleased with the offers available - wine cellar now well stocked for Christmas - just got to make sure I don't drink it all beforehand!! This was my first order with Vinatis and I will certainly be back.

Helpful?
Tony Raftery
Tony Raftery
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent quick delivery.Usual good…

Excellent quick delivery.Usual good quality wine

Helpful?
Roy Harris
Roy Harris
1 reviews
almost 5 years ago
1 out of 5 stars

I am still waiting for my delivery

I am still waiting for my delivery, i ordered 6 bottles and have only received 2, HELP

Helpful?
David
David
1 reviews
almost 5 years ago
5 out of 5 stars

Perrier Jouet Blanc de Blanc…

Ordered Perrier Jouet Blanc de Blanc and it was the second time I used Vinatis. After processing my order the next day I received a communication to inform me there might be a slightly delay due to Black Friday, however 4-working days later I received my DPD tracking number. Arrived just over a week later, bottles in their presentation boxes and in perfect condition. Good services and kept up to date the entire way through.

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Charlotte
Charlotte
1 reviews
almost 5 years ago
5 out of 5 stars

Fantastic

Really pleased with my order and how quickly it was safely delivered and received

Helpful?
Paul A Corris
Paul A Corris
1 reviews
almost 5 years ago
5 out of 5 stars

Delivered exactly as advised with…

Delivered exactly as advised with excellent communication throughout

Helpful?
Mr E Carlisle
Mr E Carlisle
1 reviews
almost 5 years ago
2 out of 5 stars

I ordered four different wines from…I still have not had a response from the good folk at Vinatis despite sending three emails about them delivering 5 smashed bottles of white wine.

I ordered four different wines from Vinatis . DPD handling delivery . Three cases were fine. One case of six bottles was left in my front porch with 5 of 6 bottles smashed. There was a note left by DPD advising that “ he had taken photo, and I would get new”... What I’m really cross about is I sent immediate message to Vinatis and have as yet had no response and , presumably, DPD advised them of this handling cock up, and still no response to me

Helpful?
Tony
Tony
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent service, thank you

I was worried whether the wine would turn up due to current crisis at terminals. Shouldn’t have worried, both cases turned up in excellent time. Many thanks for your professionalism.

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