VinatisUK

4.258 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.258 out of 5 stars
Great
5 out of 5 stars
728
4 out of 5 stars
79
3 out of 5 stars
41
2 out of 5 stars
27
1 out of 5 stars
125
1,000 reviews in total

Review summary

VinatisUK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I have been using the company for a few…

I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering an...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great price & delivery 👍

Great price & delivery 👍

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good choice of wines

Good choice of wines, reasonably priced and delivered in good time. Packaging is strong and delivery is via DPD who alwa...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Transparent and expedient experience

Very transparent purchase experience, expedient delivery internationally.

0
0
🔥 High engagement

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Peter
Peter
1 reviews
over 1 year ago
5 out of 5 stars

Great selection of wines from all over…

Great selection of wines from all over the world and good prices. Don't wait until you run out - I guess largely due to Brexit but there are now delays in delivery, but worth the wait.

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David Tyler
David Tyler
1 reviews
over 1 year ago
5 out of 5 stars

Very happy

Everything as expected, great wine at a great price.

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over 1 year ago
5 out of 5 stars

Couldn’t buy the wine in store

Couldn’t buy the wine in store, got it here at a great price. The order took about 11 days so order in plenty time. I’ll certainly use the company again 😊

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Eugene Yurist
Eugene Yurist
1 reviews
over 1 year ago
5 out of 5 stars

Impressive bin end list

Browsed the bin end list, impressive choice, bought 3 bottles of high end white. Delivery went smoothly, no issues

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over 1 year ago
5 out of 5 stars

Large choice of wines from a well-known…

Large choice of wines from a well-known French web site.Just don't expect a quick delivery in the UK due to transportation from Savoie and customs delays but max 2 weeks. Very reliable including DPD delivery, no hidden fees and a lot of bargains

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Karen
Karen
1 reviews
over 1 year ago
5 out of 5 stars

Another great order in timely manner at…

Another great order in timely manner at good value prices.Great company to deal with.

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H S WATSON
H S WATSON
1 reviews
over 1 year ago
1 out of 5 stars

I can no longer expect to receive what…

I can no longer expect to receive what I order and pay for! Now for the third time a full case of wine has been missing from my delivery. This causes me stress, time, money and the lack of some thing to drink I do not know if I can go on ordering from you?

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Jethro
Jethro
1 reviews
over 1 year ago
5 out of 5 stars

Great for Small Grower Champagne.

I have been using Vinatis since Christmas and find their price to quality excellent. I enjoy a glass of Champagne and they stock a wide range from smaller growers which I am finding to be of excellent value. With delivery coming from France don't expect to order on a Thursday for weekend drinking. I plan ahead so 7 to 10 day delivery window does not concern me.

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Mike Bradshaw
Mike Bradshaw
1 reviews
over 1 year ago
5 out of 5 stars

Good wines at a good price

Wide range of wines, some of which are difficult to source elsewhere. Very good on price and communication as your order progresses. Longer delivery times, but to be expected given post-Brexit customs, etc.

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over 1 year ago
5 out of 5 stars

Recommended online wine merchant

My second order from Vinatis and the experience was equally good as the first. Great range of wines with excellent discounts for multibuys. Strong range of lesser Bordeaux. Efficient (free) delivery via DPD with excellent comms regarding timing of drop off.

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over 1 year ago
5 out of 5 stars

great quality wines

great quality wines

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over 1 year ago
3 out of 5 stars

Communication fails …

This was my second order from Vinatis and maybe my last, 12 days had passed with no communication from them even though I messaged them twice about where my wine was , onlywhen I raised a complaint through PayPal my order magically arrived with no apologies or response from them , onthe plus side ,well packed and excellent wine indeed,

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over 1 year ago
4 out of 5 stars

Great Wines Worth the Wait…

The wines are lovely and the wine was properly packaged. I ordered 5th May and they arrived on 17th so delivery does take time due to customs but if you are aware of that, this is a good company to deal with and everything went smoothly for my third delivery.

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Andrew
Andrew
1 reviews
over 1 year ago
5 out of 5 stars

Great service

They have a great selection and are very trustworthy Their delivery times are slightly longer than other suppliers which I believe is largely down to import restrictions but they are super helpful and always deliver Good value for money too

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DF
DF
1 reviews
over 1 year ago
1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY - We ordered a champagne sabre in an oak presentation box from the UK website - the box arrived broken. We immediately followed due process and reported this WITH PHOTOS. Vinatis totally refused to action a return, replacement or refund - against the policy stated on their website - apparently because we are in the uk. At one point they even stated the cracked box was in line with the character of the wood! Every time we sent an email somebody different responded and there was no consistency - other than they were all unhelpful and failed to act in accordance with EU or UK consumer law. Eventually they issued a partial discount - which in no way compensates for having a broken box for an expensive present but it was all they would do. We contacted the manufacturer of the product who promptly agreed the product was not to specification and their distributor should have replaced it for us, in good faith Pulltex - the manufacturer - sent us a new box - but we had to pay postage - DO NOT USE THIS COMPANY

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David Govan
David Govan
1 reviews
over 1 year ago
1 out of 5 stars

Delivery is unreliable

Delivery is unreliable with very limited communication from delivery company. The max time delay projected was 7-11 days but actual delay was 16 days with no prewarning of delivery date nor time by delivery company who decide themselves in my case to deliver to a neighbour as I’m not there.

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Neil
Neil
1 reviews
over 1 year ago
5 out of 5 stars

Very easy to deal with and wine arrived…

Very easy to deal with and wine arrived as per advised

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Maria D
Maria D
1 reviews
over 1 year ago
5 out of 5 stars

This is the 5th Time I have ordered…

This is the 5th Time I have ordered from Vinatas Their Communication is excellent in regard to the status of my order ,I am always informed as to the day and time of my delivery I always order Cremant de Bourgogne as I consider it as good if not better than some champagnes I have tasted over the years.

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Martine
Martine
1 reviews
over 1 year ago
5 out of 5 stars

Great company

Good service and high reliability

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over 1 year ago
4 out of 5 stars

Excellent selection of quality wines

Excellent selection of quality wines. Prices are reasonable (and sometimes even better if you spend the time to comb through the sales). Only downside is packing and shipping are slow (at least for the UK), so be prepared to wait a couple weeks for receipt. Still worth it, though!!!

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