VinatisUK

This was my first order from Vinatis. The process was smooth & delivery prompt. I’ll certainly look to purchase from you again. Thank you.

I needed a specific wine that I couldn't find anywhere in the UK, searched online and found that Vinatis had it in stock. The whole process from order to delivery was very simple. I was concerned about the delivery cost post Brexit but was pleasantly surprised that it was only £6. Great service, amazing value, unbelievable choice. would recommend

I don't often leave reviews, as, frankly I just can't usually be bothered. However, excellent product, price and above all, Service, deserves to be praised. All supplied in generous measures from the fine-folk at this fine-wine website. Thank you.

Excellent service wine arrived on time

Easy website to use - great products at great prices. Delivery took a while - but that’s the UKs fault for leaving Europe as customers got involved! Life’s too short for bad wine - so well worth the wait!

They had the wine vineyard was looking for, at a reasonable price and delivered it on time and in full. Great service

An excellent selection of wines including many you won't find in your local store. Fair prices, swift delivery.

Good selection of wines, reasonable prices and prompt delivery. There's not much more you could ask for.

Excellent service , great choice of product ,& no fuss . I now use Vinatis regularly . Good job , thank you

Advised 1-4 days, took 2 weeks. Tracking info makes no sense at all, so you can’t understand where the order is. Helpdesk are email only and advise they’ll respond in 24 hours - took 3 days & offered no insight. Completely frustrating.

Quality wine at a reasonable price..

Disappointed this time around Have used Vinatis alot and normally very good but disappointed with them re my order 3311732 which is still not delivered and just sitting in delivery depot but NO response from Vinatis Team to help resolve, sorry Team but you are better than this

I bought the wine for a 20th wedding anniversary; it was the same product we had at our wedding party. I was really excited about giving it my husband for his present. Sadly, the delivery said ‘speedy’ on the specific page for the wine I purchased; before I placed the order online I checked the exact details for delivery, and website said 4/5 working days. On the day of purchase, I got confirmation order had been shipped. Sadly, after purchasing on 4th June, despite saying it had been released from customs on the 4th June on the parcel tracking, the wine was only delivered on Friday 13th June. This was too late for anniversary celebrations. As with another customer who left a recent review, I had to chase for information about the delay, and they blamed customs hold up. Have yet to taste the wine yet.

The wine was supposed to be a birthday present. Order placed with Vinatis UK because their on-line sales pitch said orders were usually delivered within 5 - 7 working days. Order placed and confirmed on Monday 2nd June. Tracking facility with email received June 3rd showed the consignment had been released from customs on 2nd. Delivery made on 12th. Customer Service response blamed customs for missing the birthday.

The choice of organic wines is really good I've just had my 2nd order from Vinatis and I haven't had 1 bottle that I don't like I repeated most of my 1st order but thought I should try a few different ones too so far they are just as good I like the quantity of French wines they sell and you can select the ABV that you want

The best service by far. Post Brexit I have tried various wine delivery companies from France and The Netherlands, and Vinatis is the best by a long way. Quick easy delivery, no customs charges on top, and if something does go wrong , such as breakages, a quick refund was sent. Thanks Vinatis for allowing post Brexit delivery to the Uk and for stocking my favourite Rosè

Wines are good value. Prompt answer on delivery question. Wine arrived safely a few days later.

Complaint # 1 I did not receive a confirmation email detailing what I wrote in online complaint. Complaint # 2 No telephone number to call when you fail to respond within your stated 24 hours. Comaint # 3 You failed to respond within the 24 hrs. Complaint # 4 2 broken bottles on arrival - no response from Vinatis. Complaint # 5 Cannot make complaint on mobile phone as fails anti robot check, but no robot check available. Useless customer service. Have to get refund from bank!

Great value, very good range of wines, reliable service.

Great wine at a competitive price and a speedy process to get it to me! What’s not to like 👍