VinatisUK

4.258 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.258 out of 5 stars
Great
5 out of 5 stars
728
4 out of 5 stars
79
3 out of 5 stars
41
2 out of 5 stars
27
1 out of 5 stars
125
1,000 reviews in total

Review summary

VinatisUK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I have been using the company for a few…

I have been using the company for a few years and continue to be fully satisfied with the products, pricing, ordering an...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great price & delivery 👍

Great price & delivery 👍

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good choice of wines

Good choice of wines, reasonably priced and delivered in good time. Packaging is strong and delivery is via DPD who alwa...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Transparent and expedient experience

Very transparent purchase experience, expedient delivery internationally.

0
0
🔥 High engagement

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over 1 year ago
5 out of 5 stars

Good quality wines at a reasonable price

Have been ordering from Vinatis for a few years now and always impressed by the variety and quality of the wines. Most are reasonably priced, obviously you are going to pay more for top of the range. Shipping times are not bad considering it needs to clear customs. Will continue to use and would recommend.

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over 1 year ago
5 out of 5 stars

Happy customer

I received my package and there was no breakage. Thank you.

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Poti
Poti
1 reviews
over 1 year ago
1 out of 5 stars

Incroyable impossible de recevoir la livraison à la bonne adresse !

Prestation catastrophique. 1ere commande non livré 2eme commande livré à une mauvaise adresse et une mauvaise ville Impossible de les joindre par téléphone, délais de réponse en 24h (toujours très poli) mais ne correspondant jamais à ma demande... Ceci dure maintemant depuis un mois et toujours pas de solution et pas de livraison Si vous souhaitez envoyer des bouteilles avec un message (propre et non déchiré) malheureusement ceci ne sera pas sur ce site

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Peter
Peter
1 reviews
over 1 year ago
5 out of 5 stars

Great wine from a massive choice

I found it very simple and straightforward to order from Vinatis. The wine was shipped from France and only took a few days to arrive with me here in England.

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Jaimie B
Jaimie B
1 reviews
over 1 year ago
5 out of 5 stars

Slow delivery but well worth the wait

I was excited by my discovery of Vinatis, having been on a recent trip to France and finding so many of the wines I had discovered there were not readily available in the UK. I put in my first order for 24 bottles on July 2 and they arrived, intact and exactly as described on July 11. Admittedly, this was longer than the "4-5 business days" touted on their website and when I asked them about the delay they unsurprisingly blamed "Brexit". Now, I don't know whether Brexit is a genuine reason or a convenient, catch-all excuse for anything that has to cross the Channel these days. Regardless, I'm certainly willing to give Vinatis another go, despite being skeptical at first, especially when one of their customer care team told me my package might not arrive until close to three weeks after my initial order. Their tracking information is of no use since my order claimed to have been released from Customs at the same time the order was made, so is Brexit really the issue behind the delays? There were also no updates until I heard from DPD early this morning that my package was due today. The packaging is superb, many other suppliers would have tried to put 24 bottles into just two boxes, but Vinatis used four boxes with very sturdy protective devices that I was very pleased to see is all recycled and recyclable cardboard. I am also pleased that they use one of the most reputable carriers in the UK, DPD, so no chance of my wine ending-up in the neighbour's hedge! Well done, Vinatis, you have earned my trust and I will be buying from you again, despite my initial reservations.

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over 1 year ago
5 out of 5 stars

Excellent Entre-deux-Mer at an…

Excellent Entre-deux-Mer at an excellent price. Well packaged and delivered without fuss

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over 1 year ago
5 out of 5 stars

Excellent Servivce

The speed of this delivery was impressive - the fact the wine is first class is a bonus!

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Tony Dutton
Tony Dutton
1 reviews
over 1 year ago
3 out of 5 stars

The product was as expected and well…

The product was as expected and well packaged but the courier did not deliver to my flat so I had to pick up from a supermarket, it was quite awkward to carry home as my car is not permitted in the city area due to LEV restrictions

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over 1 year ago
4 out of 5 stars

Wines received on day promised and well…

Wines received on day promised and well packaged. However before the wine arrived I received a very odd email with a photo of a strange front door.

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over 1 year ago
5 out of 5 stars

Good value and great service

Vinatis had the wine I wanted, and at a very good price. Ordering and delivery was simple and quick

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over 1 year ago
5 out of 5 stars

Great wine, great service

Having holidayed in the South of France and were impressed with the wine we were looking to get the same of our favourite wines back here. Vinatis had exactly the bottles we were looking for. Delivery time was just over a week from ordering, not bad as the wine had to clear customs. The communication was fabulous at each stage, and delivery was within an hour timeslot via DPD. We will be ordering again

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Tiina Lind
Tiina Lind
1 reviews
over 1 year ago
5 out of 5 stars

Exceeded any expectations

Exceeded any expectations, lots of e mail feedback about the order and dispatch, well packaged and promptly delivered.

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K Jenkinson
K Jenkinson
1 reviews
over 1 year ago
5 out of 5 stars

Excellent service

Used them a few times and they continue to deliver on price and service. Less than week between placing my order and my Viognier being delivered.

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John Butler
John Butler
1 reviews
over 1 year ago
5 out of 5 stars

Excellent website and good value

Excellent website, easy to search, great price and swift delivery using DPD

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Lindat
Lindat
1 reviews
over 1 year ago
5 out of 5 stars

No problems and reasonable delivery time. Only place I could get the wine I wanted at a reasonable price

No problems and reasonable delivery time

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Jo Whelan
Jo Whelan
1 reviews
over 1 year ago
5 out of 5 stars

Fabulous

Fabulous! Sent as gift and recipient was over the moon with the quality of wine

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Joanne Morris
Joanne Morris
1 reviews
over 1 year ago
5 out of 5 stars

Great service and quick

Great service and quick, safe delivery of wine.

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David North
David North
1 reviews
over 1 year ago
5 out of 5 stars

Great service

Company able to supply wines from little known domains in France(where we used to live). Delivery excellent. Obviously nowadays takes time but trying to get stuff from Europe is now a pain with agents involved (thanks Brexit).

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over 1 year ago
5 out of 5 stars

Great boxed wine

Great boxed wine. Cheaper and better than anything in the UK. Even when the courier lost one of the boxes they were really helpful and courteous. The box turned up a few days later.

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over 1 year ago
5 out of 5 stars

Bardzo dobra komunikacja z Vinatis

Bardzo dobra komunikacja z Vinatis. Szybka dostawa. Pomocne opinie na temat win.

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