Great customer service
Great customer service
4.8
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Totaljobs is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about poor quality and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Della Randall
After experiencing technical issues uploading documents and a few phone calls speaking to various people who were not quite so helpful and quick to fob me off with excuses. I then spoke to Della Randall, who was extremely helpful and did all she could to help including a Teams call and the problem was resolved. A huge thank you to Della
Poorly ran website…
This website is poorly ran or the people who own it don’t care. Won’t let me change my CV, won’t let me update a new one. On my laptop and iPhone says there was a problem. Then it constantly logs me in and out.
Excellent customer service
Excellent customer service. AIMEN persisted to get a listing complete in record time after issues with the users on the account. Thank you.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.totaljobs.com
All reviews
1,000 total • Write a review
Showing 61 - 70 of 996 reviews
KE
There seems to be a lot of issues…
There seems to be a lot of issues lately with the system, but very little feedback from the team as to when this will be fixed. The problems I am having are slowing down my work and adding unnecessary stress to my working day. The service person I deal with, is helpful to a certain degree but this is only communicated on email, so you only get so much response/help - this isnt her fault but needs escalating up the ranks. I have just a month or so ago renewed my contract for another 12 months, and I am beginning to wish I hadn't. This just isnt good enough. I am paying a lot of money per month for a service I am not really getting.
Date of experience: June 12, 2025
JR
Website not working…
The person that dealt with the issue was very polite and tried to help in many ways but did not succeed, i believe there is an issue with the website. I tried creating new account from new device with new email, still not able to upload documents or save settings.
Date of experience: June 11, 2025
JB
Kirsty was very helpful
Kirsty was able to help me with my problem very efficiently and eloquently.
Date of experience: June 11, 2025
S
Steve
US
still completely useless
Is there anybody out there who physically knows a way to contact totaljobs with a view to end the madness of the site. They are just AI ghosts. Despite the previous review i left and the generic response to provide further information to which they never bothered with the problems with the website are just endless. 'Oops thats not supposed to happen' 'we need more cookies' 'unable to sign in' are just a few of the plethora of useless information you get from a useless website. "Delete account" is the best advice i could give anybody with regards to totaljobs and indeed i will
Date of experience: June 8, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.