Review summary

Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

I ordered an item on a Sunday and it…

I ordered an item on a Sunday and it was delivered on Monday! Very impressed.

Perfection!

Got what I needed quickly and easily. Very friendly service, which adds to the great experience.

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All reviews

1,000 total β€’ Write a review

Showing 901 - 910 of 996 reviews
DW
5 out of 5 stars

Always good service & helpful

Always good service & helpful

Date of experience: June 25, 2025

MB
4 out of 5 stars

I was able to buy what I needed.

I was able to buy what I needed.

Date of experience: June 25, 2025

MA
5 out of 5 stars

Coach screws, great price and service

The coach screws I wanted were easy to find on the Toolstation app; were a great price; were available in store; and the order was confirmed as ready to collect in a couple of minutes.

Date of experience: June 25, 2025

dr
5 out of 5 stars

Dot it right

Excellent friendly knowledgeable service

Date of experience: June 25, 2025

T
5 out of 5 stars

Great experience.

Ease of ordering and the collection time was quick.

Date of experience: June 25, 2025

AS
5 out of 5 stars

Brilliant service as usual

Brilliant service as usual

Date of experience: June 25, 2025

ce
5 out of 5 stars

Almost everything in stock at very good…

Almost everything in stock at very good prices

Date of experience: June 25, 2025

A
5 out of 5 stars

Convenient & easy way to shop for DIY supplies.

Easy to use App, easy to order, and regular notifications about orders. Collection when convenient.

Date of experience: June 25, 2025

PB
5 out of 5 stars

Good service.

Good service.

Date of experience: June 25, 2025

L
5 out of 5 stars

I did not have the code i needed for…

I did not have the code i needed for the correct part but nothing was to much trouble for them, will definitely use them again

Date of experience: June 25, 2025

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