Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
S
5 out of 5 stars

The lady I spoke to was absolutely…

The lady I spoke to was absolutely amazing and she was so helpful

Date of experience: April 12, 2024

LR
5 out of 5 stars

Clint was great

Great company, swift and persistent. Dealt with Clint on the phone who helped me through the whole process answering any questions I had along the way. Perfect customer service.

Date of experience: April 11, 2024

SP
5 out of 5 stars

Bianca dealt with my call today it was…

Bianca dealt with my call today it was quick easy and she helped me come to reasonable arrangements.

Date of experience: April 11, 2024

KB
5 out of 5 stars

Awesome

The customer service representative was very professional, and despite my mental condition, and outburst he took the time to explain in details about my case. Thank you!

Date of experience: April 11, 2024

LK
5 out of 5 stars

Bianca was extremely compassionate and…

Bianca was extremely compassionate and helpful

Date of experience: April 11, 2024

MN
5 out of 5 stars

Speaking to Keo

I spoke to Keo and he was both professional and extremely helpful in helping me set up an affordable monthly payment, infact, so much so I believe he should get a payrise

Date of experience: April 11, 2024

c
5 out of 5 stars

Jack was very helpful and kind and…

Jack was very helpful and kind and understanding

Date of experience: April 11, 2024

MM
5 out of 5 stars

Never had so much help from a member of…

Never had so much help from a member of staff. Declan was very helpful and made the process a comfortable experience

Date of experience: April 10, 2024

NY
5 out of 5 stars

Excellent

Excellent The service was really good

Date of experience: April 10, 2024

Pv
5 out of 5 stars

Brilliant customer services

CJ is a very good and experienced and professional advisor. He also very patient and calm to deal with my case and did sort my problem and I am very happy with him. If everyone should be same as same the the company will be improve with customer services and will make all the clients very safify and happy with the services. Please employed more people like CJ, then the company will upgrade to excellence and professional in the UK.

Date of experience: April 10, 2024

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