Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

1,000 total • Write a review

Showing 31 - 40 of 996 reviews
AM
5 out of 5 stars

Ash, great help.

Ash was a great help. Really put my mind at ease at such a difficult time. I can’t thank k him enough.

Date of experience: June 6, 2025

jh
5 out of 5 stars

Teaback was very helpful and answered…

Teaback was very helpful and answered all my questions thank you for all the help

Date of experience: June 5, 2025

WC
5 out of 5 stars

Vicked

Awesome problem solving

Date of experience: June 4, 2025

SJ
5 out of 5 stars

Five stars for Akeel

Five stars for Akeel. He managed to sort out my payment and I have managed to pay in full and closed the account. But 1 star for the debt collector company itself.

Date of experience: June 2, 2025

RN
3 out of 5 stars

No fault of ash

No fault of ash. The phone line is what dropped it. Ash was helpful, and listened. We made an arrangement, and all is good

Date of experience: June 2, 2025

IP
5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish

Date of experience: May 30, 2025

NM
5 out of 5 stars

Charlotte was amazing

Charlotte was amazing; I suffer with loads of mental health issues and she was professional and extremely supportive and got me through a real harrowing experience… well done; Charlotte was amazingly professional and caring xx

Date of experience: May 29, 2025

BM
5 out of 5 stars

The fella i spoke to was concise and…

The fella i spoke to was concise and accurate, further more couldn't have done anything more to help me out. He needs a promotion

Date of experience: May 29, 2025

RY
5 out of 5 stars

Auden was very polite and helpful.

Auden was very polite and helpful. Was happy to discuss my situation and advise

Date of experience: May 28, 2025

AG
5 out of 5 stars

Keo was really helpful and polite.

Keo was really helpful and polite.

Date of experience: May 27, 2025

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