The lady I spoke with Ranell was so…
The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.
4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Had a lovely guy ash help me with my…
Had a lovely guy ash help me with my situation all handled really well xx
Scam
Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’
Very efficient lady I had on the phone…
Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.tm-legalservices.co.uk
All reviews
1,000 total • Write a review
Showing 21 - 30 of 996 reviews
M
MR
US
Highly supportive
Just come off a phone call with a man named Clint. He really listened to my words and my situation, I am so happy with the professionalism of Clint and the outcome regarding my debt where we have to a very agreeable next step. This is no fake Bs! I never leave reviews but I truly felt compelled today. The stress of debt is a killer and I'm so happy with this company TM legal. Don't bottle up your problems, the worst thing I ever did
Date of experience: June 17, 2025
SM
I spoke to billy
I spoke to billy. I was dreading this call as I have PTSD and billy was so nice and understanding and helped me a lot more that I thought I’d be helped because I find it very difficult to be on the phone. I’ve come from that phone call happy and feeling more secure and at ease. Thank you billy.
Date of experience: June 17, 2025
SB
I spoke to Ranell
I spoke to Ranell, very helpful, sorted out my account with no problem at all, very professional and made it easy to get my account in order , really one of the best agents I have spoke to
Date of experience: June 17, 2025
J
Jess
US
Amazing service
Spoke with Akeel today (I'm sorry if I spelt it wrong) and my experience was definitely made positive because of their patience and empathy. They were very thorough with my options but didn't make me feel pressured and let me say my piece. Thank you for helping me today!
Date of experience: June 16, 2025
gw
Really supportive and helpful service
Really supportive and helpful service. Keo was fantastic throughout and listened to concerns. Really great experience.
Date of experience: June 13, 2025
TK
The person who answered my call who was…
The person who answered my call who was called keo was extremely helpful and understand they answered all my questions and guided me well through everything
Date of experience: June 12, 2025
SW
Clint was very helpful and supportive
I normally have a bad experience with TM LEGAL. Today I spoke to Clint, he was amazing really helpful and made the process so much easier than it normally is. Really happy with my call with him today hope i speak to him everytime i call!
Date of experience: June 12, 2025
MM
Empathetic and understanding
Can’t remember the lady’s name but she was really sweet and empathetic , great service today.
Date of experience: June 10, 2025
PP
Obviously a scam
Something very odd with these . I keep receiving emails saying I owe money to a company I have never heard of and claiming I had a ccj . I have one ccj from 5 years ago and it is not for a 'djs' so I asked numerous times who is the alleged company and told them I will be complaining about their behaviour but they just ignore me and keep sending demands. I tried to login to the page with my details and it says they are wrong, I think I know my own date of birth.im now ignoring them and a complaint is on the way
Date of experience: June 10, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.