Review summary

TM Legal is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

The lady I spoke with Ranell was so…

The lady I spoke with Ranell was so understanding,compassionate and really was there to help with this matter. I was so worried about calling but I couldn't have had a more lovely lady on the other line.

N
Had a lovely guy ash help me with my…

Had a lovely guy ash help me with my situation all handled really well xx

IG
Scam

Trying to get money from people for a company that has no longer exist is out of order and am sure lots of people agree with me and that company is brighthouse and also scaring people in to paying more than they can (disgusting)’

Very efficient lady I had on the phone…

Very efficient lady I had on the phone , knew what she was doing and was good at what she did . All your staff needs to be like her . I can’t remember her name but she was lovely and helpful. Thank you

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All reviews

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Showing 11 - 20 of 996 reviews
MP
5 out of 5 stars

The loverly lady Bianca was so nice…

The loverly lady Bianca was so nice caring and compassionate. She explain everything she was doing explained about how my data would be handled. Bianca is a extremely good asset to your company 👏

Date of experience: July 1, 2025

S

SWa

US

4 out of 5 stars

Spoke to Hannah today to discuss some…

Spoke to Hannah today to discuss some problems I’ve been having which are quite sensitive . She was very understanding and helped reach an outcome that removed at least one aspect of stress in my life. They are always worth talking to rather than avoiding it.

Date of experience: June 30, 2025

SH
5 out of 5 stars

Very helpful staff at a stressful time…

Very helpful staff at a stressful time in my life they took into account all the information that I gave and came to an amicable agreement

Date of experience: June 26, 2025

EH
5 out of 5 stars

I spoke to keo today he was very…

I spoke to keo today he was very helpful with sorting my debt out and understanding with my circumstances

Date of experience: June 25, 2025

LW
5 out of 5 stars

Don't hesitate to call. This is a very understanding team of people.

I spoke to Jessica today and she was lovely. She was kind, patient and understanding (which is rare in today's world). I rate this company's compassion and have always had a pleasant experience. Thank you again Jessica for you kindness today. Lisa

Date of experience: June 24, 2025

DD
1 out of 5 stars

Didn’t listen

Didn’t listen, just wanted the response that got him to his end goal.

Date of experience: June 24, 2025

S
5 out of 5 stars

Just spoke to Holly who was so lovely…

Just spoke to Holly who was so lovely and helpful and agreed to an affordable payment plan. Thank you Holly

Date of experience: June 23, 2025

SB
5 out of 5 stars

I spoke to a REAL PERSON

I spoke to a REAL PERSON not an inanimate robot giving me lists of options, wonderful Lady

Date of experience: June 18, 2025

JS
5 out of 5 stars

Very nice people and happy to help

Spoke to one of your case managers he was very nice and understanding of my situation very happy thank you

Date of experience: June 18, 2025

rg
5 out of 5 stars

The lady I just spoke to was very…

The lady I just spoke to was very polite and helpful. She really put me at ease.

Date of experience: June 17, 2025

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