Very quick delivery free of charge and…
Very quick delivery free of charge and easy to cut tile backer board
The Underfloor Heating Store
Reviews 1,000•
4.7
Shopping & Retail4.7
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
⭐
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.7
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
The Underfloor Heating Store is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Resonable price
Resonable price. Fast delivery.
Out of stock
I ordered an air conditioning unit and received a shipping notification shortly after, which gave me confidence in the purchase. I had considered buying from larger, more reputable retailers, but the shipping notice reassured me it would be fine. Unfortunately, I never received tracking details despite the order being shipped, so I contacted customer support. That’s when I was told the item wasn’t actually in stock (they never once reached out to me proactively). By then, other stores had sold out. Lesson learned: next time, I’ll stick with the more reliable retailers. I won’t be shopping here again.
Good product well priced ,
Good product well priced , Came promptly
Company details
Information provided by various external sources
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Contact info
All reviews
1,000 total • Write a review
Showing 91 - 100 of 996 reviews
DP
Great service!
Jaime was extremely helpful with my order and the design of a 6 bed HMO. Speed and efficiency was wonderful and will use them again.
Date of experience: April 4, 2025
SA
Competitively priced and delivered…
Competitively priced and delivered quickly, what more can you ask for.
Date of experience: April 3, 2025
DB
Good service from yourselves
Good service from yourselves, easy to use website, despatched day after but choice of FedEx as your courier was the only issue. First email from them said delivery due before 1pm Tuesday, then amended to 6pm that day, then pushed on to Wednesday, then pushed on to Thursday. It has now finally arrived but I would have liked more reliable communication from them.
Date of experience: April 3, 2025
LG
Second time ordering and as usual
Second time ordering and as usual, fast delivery.
Date of experience: April 2, 2025
KH
Great communications
Great communications. Courier let them down, but they fixed immediately. Prompt delivery and great quality goods. Will use again.
Date of experience: April 2, 2025
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