Thai Food Online

4.562 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.562 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
31
3 out of 5 stars
17
2 out of 5 stars
15
1 out of 5 stars
82
1,000 reviews in total

Review summary

Thai Food Online is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very good food

Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from boo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

My credit card info got stolen

My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Is this company still trading

Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week n...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My favorite site to buy from

My favorite site to buy from. Never disappoints

0
0
🔥 High engagement

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Filter by rating:
Kofi Fiawoo
Kofi Fiawoo
1 reviews
over 2 years ago
5 out of 5 stars

Quick Delivery

Delivery was fast

Helpful?
Tomasz Kiluk
Tomasz Kiluk
1 reviews
over 2 years ago
4 out of 5 stars

Very good

Amazing food and service

Helpful?
Colette
Colette
1 reviews
over 2 years ago
5 out of 5 stars

Great customer service

Great customer service

Helpful?
Halima
Halima
1 reviews
over 2 years ago
5 out of 5 stars

First time ordering with thai food…

First time ordering with thai food online they have a wide selection of products and even have halal and vegan products. Delivery was also very fast. Definitely would recommend.

Helpful?
over 2 years ago
3 out of 5 stars

Ingredients not as listed, no communication

I specifically ordered from Thai food online as the Kewpie mayonnaise was suitable for my severe food intolerances. The ingredients were listed on the website but it was dispatched by Amazon and contained ingredients I can’t have. I emailed Thai food online the day I received it and had no reply, I have waited 3 days and there is no telephone number to call and speak to anyone, extremely unhappy as I bought 4 bottles, £30 out of pocket. UPDATE: I have increased my rating from 1 to 3 stars as I received a reply and apology and a full refund. They have promised to update the ingredients listed.

Helpful?
ZB
ZB
1 reviews
over 2 years ago
1 out of 5 stars

The herbs arrived half dead

The herbs arrived half dead

Helpful?
Claire B
Claire B
1 reviews
over 2 years ago
5 out of 5 stars

Excellent choice of good quality…

Excellent choice of good quality products, fast delivery.

Helpful?
katherine
katherine
1 reviews
over 2 years ago
5 out of 5 stars

Prompt delivery

Prompt delivery

Helpful?
TNT
TNT
1 reviews
over 2 years ago
2 out of 5 stars

Rotten food included as part of delivery.

We buy from Thai Online predominantly to get Jicama delivered to the house. Every single delivery of about 4 or 5 pieces of them would result in at least 1 piece that is rotten and has to be discarded. If each piece costs £6, we have so far wasted at least £30 buying from Thai online. Please remove rotten items from your inventory, as this is not fair to the customer.

Helpful?
Mrs O'Connor
Mrs O'Connor
1 reviews
over 2 years ago
1 out of 5 stars

I ordered 12 cans of cream style corn…

I ordered 12 cans of cream style corn which arrived promptly but every single one was badly dented. I immediately emailed on the 'info @'address to ask for replacements or reimbursement. That was Friday of last week when the consignment arrived, so far I have not even had an acknowledgement of my email

Helpful?
over 2 years ago
5 out of 5 stars

Prompt service and very good.

Prompt service and very good.

Helpful?
Sara
Sara
1 reviews
over 2 years ago
5 out of 5 stars

Fantastic

Fantastic selection at good prices and swift delivery

Helpful?
over 2 years ago
5 out of 5 stars

We love authentic Thai food

Easy website to navigate and prompt delivery. Items in glass bottles were well protected and arrived safely - thank you

Helpful?
over 2 years ago
5 out of 5 stars

Excellent service and communication.

Excellent service and communication.

Helpful?
Vicki Eyers
Vicki Eyers
1 reviews
over 2 years ago
5 out of 5 stars

First rate products,always delivered…

First rate products,always delivered promptly,have never been disappointed!!!

Helpful?
Clive
Clive
1 reviews
over 2 years ago
5 out of 5 stars

Brilliant

As always, swift delivery, great price. Very happy with the service.

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Eilidh
Eilidh
1 reviews
over 2 years ago
5 out of 5 stars

Great company

Easy to use website, very reasonable price. Super fast delivery. Same items would of cost over 30 pounds on Amazon and we were under 10 pounds on Thai food online. Would definitely use again

Helpful?
k thompson
k thompson
1 reviews
over 2 years ago
5 out of 5 stars

Breadcrumbs All good no problems

All good no problems, arrived quickly

Helpful?
Anji Phillips
Anji Phillips
1 reviews
over 2 years ago
5 out of 5 stars

Excellent product -easy to order -arrived quickly

Great product--value for money-easy to order-arrived so quickly Thankyou

Helpful?

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