Thai Food Online

4.562 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.562 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
31
3 out of 5 stars
17
2 out of 5 stars
15
1 out of 5 stars
82
1,000 reviews in total

Review summary

Thai Food Online is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very good food

Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from boo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

My credit card info got stolen

My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Is this company still trading

Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week n...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My favorite site to buy from

My favorite site to buy from. Never disappoints

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
over 2 years ago
4 out of 5 stars

Super customer service

I have ordered a few times from these guys as getting proper Thai ingredients in Belfast can be challenging! The range is superb and their customer care is tip top! I had an issue with the freshness of my Thai pea aubergine and they refunded and apologised swiftly! Love this place!

Helpful?
Colleen Mills
Colleen Mills
1 reviews
over 2 years ago
5 out of 5 stars

Quick and easy ordering

Quick and easy ordering, over various cuisines within reasonable high street prices. Super fast delivery too!

Helpful?
over 2 years ago
5 out of 5 stars

excellent fast service

excellent fast service

Helpful?
Dave
Dave
1 reviews
over 2 years ago
5 out of 5 stars

Good value

Good value, super fast delivery, great customer service. Thanks.

Helpful?
Pamela Poole
Pamela Poole
1 reviews
over 2 years ago
5 out of 5 stars

Good products delivered ptomptly

There was a little glitch on the web site when I was ordering and I forgot to enter my discount code. I contacted Thai supermarket and they immediately issued a refund. I buy from them regularly and the products are always good, well packed an arrive promptly. I find them pleasant to deal with.

Helpful?
Mrs L Brown
Mrs L Brown
1 reviews
over 2 years ago
5 out of 5 stars

Brilliant

Yet again, fantastic produce and delivered really fast! I won't order from anyone else.

Helpful?
susan Conlon
susan Conlon
1 reviews
over 2 years ago
5 out of 5 stars

Excellent shopping experience

Decent prices, fresh ingredients, great. And fast delivery. Love lt, fresh produce for my Thai curries, Lovely Thanks :)

Helpful?
Jo Bailey
Jo Bailey
1 reviews
over 2 years ago
5 out of 5 stars

Gorgeous hoisin sauce with fast delivery

Gorgeous hoisin sauce with fast delivery. Satisfied with the service as always 👍🏻

Helpful?
John Clark
John Clark
1 reviews
over 2 years ago
5 out of 5 stars

Excellent service and products

Excellent service and products, thank you

Helpful?
Roger Parsell
Roger Parsell
1 reviews
over 2 years ago
5 out of 5 stars

Prompt delivery

Prompt delivery

Helpful?
over 2 years ago
5 out of 5 stars

Good speedy service

Good speedy service, got a discount on my order and everything was in the box not like the last time I placed an order which was my first with this company, and an item was missing, this was quite a few months ago but I thought I would give them a second chance and glad I did. Very good all round, I will be using them again.

Helpful?
over 2 years ago
4 out of 5 stars

on time

Delivered sooner than promised and all as ordered, though two of the tins were dented.

Helpful?
Angela Ball
Angela Ball
1 reviews
over 2 years ago
5 out of 5 stars

Prompt delivery and very tasty food.

Prompt delivery and very tasty food.

Helpful?
Norman Jack
Norman Jack
1 reviews
over 2 years ago
5 out of 5 stars

Fantastic service

I received a wrong order and left a negative review. However, within 12 hours I received a full refund. Cannot fault that for customer service. Everybody makes mistakes but businesses should be judged not by that but by how they fix them. Highly.recommended

Helpful?
Jennifer G
Jennifer G
1 reviews
over 2 years ago
5 out of 5 stars

Very fast delivery

Very fast delivery, excellent

Helpful?
 Mrs V Melvin
Mrs V Melvin
1 reviews
over 2 years ago
5 out of 5 stars

Great product and great delivery.

Great product and great delivery.

Helpful?
over 2 years ago
5 out of 5 stars

Always quality and speedy delivery

Always quality and speedy delivery, great service.

Helpful?
Linda Lambert
Linda Lambert
1 reviews
over 2 years ago
5 out of 5 stars

Extremely helpful company

Extremely helpful company. I had placed a large order and one thing was sent incorrectly. Within 2 hours of emailing them, it was sorted. Product range is vast. Quality of products is excellent. Have been buying from them for over 5 years. My ‘go to’ company for Thai food.

Helpful?
over 2 years ago
1 out of 5 stars

Item not yet received & no tracking…

Item not yet received & no tracking information available.

Helpful?
over 2 years ago
5 out of 5 stars

Excellent

Very prompt delivery I was kept informed of delivery status

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Thai Food Online

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.