Tesco Insurance

4.3 out of 5 stars
4.3
Great60 reviews

TrustScore

4.3
4.3 out of 5 stars
Great
5 out of 5 stars
41
4 out of 5 stars
10
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
6
60 reviews in total

Review summary

Tesco Insurance receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Expensive

Expensive, and when you get your reminder it's nearly double AND you don't get your reminder until 21 days before when t...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful friends and curties

Very helpful friends and curties

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Phone call was good still can't…

Phone call was good still can't understand why quote on go compare was cheaper and why they want a payment this month as...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It was a 5 star when I made my claim…

It was a 5 star when I made my claim the first one ever although been with them for years they were very good but now my...Read more

0
0
🔥 High engagement

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2 months ago
5 out of 5 stars

Taking time to go through process

First class service

Helpful?
Diane
Diane
1 reviews
2 months ago
5 out of 5 stars

Mathew was so helpful and easy to talk…

Mathew was so helpful and easy to talk to he understood my needs and also gave me some good advice if I come across the same issue again

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2 months ago
5 out of 5 stars

pleasant helpful agent

pleasant helpful agent

Helpful?
2 months ago
1 out of 5 stars

The Tesco renewal quote was way too high

The Tesco renewal quote was 30% higher than a Gold standard AA policy, including legal cover and replacement vehicle. I read on the internet that car insurance had gone down on average by £60 over the last twelve months, my Tesco quote went UP!

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2 months ago
5 out of 5 stars

quick and efficient

quick and efficient

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Jill Din
Jill Din
1 reviews
2 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service, supportive advisors and swift claim resolution.

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David Forster
David Forster
1 reviews
2 months ago
2 out of 5 stars

It's not just this company it's when…

It's not just this company it's when I'm trying to write my medical conditions on other sites it's the same tablets that most people over 60s tech but I cannot put them on because I don't understand the technology if a spoke to somebody it would take 2 minutes now I'm stressed

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David
David
1 reviews
2 months ago
4 out of 5 stars

Good result

Good result - when I got through to the correct person, with the correct information and a satisfactory range of options.

Helpful?
john
john
1 reviews
2 months ago
5 out of 5 stars

Good

Good, proficient and efficient service from agents Price of insurance is grossly too high

Helpful?
2 months ago
5 out of 5 stars

Always helpful and friendly.

Always helpful and friendly.

Helpful?
P Stidwell
P Stidwell
1 reviews
2 months ago
4 out of 5 stars

the renewal process

Generally the renewal process went smoothly automation could be improved to take you straight to the renewal department. Communication line has been poor breaking up during the process, plus it took three attempts to enter payment details

Helpful?
Mr Ridout
Mr Ridout
1 reviews
2 months ago
5 out of 5 stars

Ask the right questions

Had a few questions about renewing my house insurance as we will be moving home about 4/6 weeks after renewal! Good response from the agent, efficient, and to the point! Thank you!

Helpful?
Kenneth  Old
Kenneth Old
1 reviews
2 months ago
4 out of 5 stars

quick and certain with a good follow to…

quick and certain with a good follow to check on the covers

Helpful?
James
James
1 reviews
2 months ago
5 out of 5 stars

I recently had a really positive experience

I recently had a really positive experience with Tesco Insurance, and I’d genuinely recommend them to anyone looking for reliable cover and great customer service. From the moment I got in touch, everything felt straightforward and reassuring. The team was friendly, professional, and quick to respond—no endless waiting or confusing jargon. What really stood out was how easy they made the whole process. Whether it was setting up the policy or handling a query, they were clear, efficient, and genuinely helpful. It felt like they cared—not just about ticking boxes, but about making sure I was properly looked after. In a world where insurance can feel like a headache, Tesco made it refreshingly simple and stress-free. That kind of peace of mind is worth sharing, which is why I’d happily recommend them to my family and friends.

Helpful?
Kenneth Lodge
Kenneth Lodge
1 reviews
2 months ago
5 out of 5 stars

The easiness of making a claim

The easiness of making a claim , the very efficient way it was handled.

Helpful?
2 months ago
4 out of 5 stars

Knowledge staff and keen price

Knowledge staff and keen price

Helpful?
2 months ago
4 out of 5 stars

The competence of the interviewer

The competence of the interviewer

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Sylvia
Sylvia
1 reviews
2 months ago
5 out of 5 stars

Phoned Tesco Insurance for a quote on…

Phoned Tesco Insurance for a quote on home insurance policy. Really, really helpful in providing information for me. Full information given in a way I could understand! Very impressed with Tesco. I have in fact taken out a home insurance policy. Excellent customer service, and most importantly, no pressurised sales talk. Thank you Tesco.

Helpful?
2 months ago
5 out of 5 stars

Great customer service

Great customer service. Fast and easy

Helpful?
Geoff S
Geoff S
1 reviews
2 months ago
3 out of 5 stars

Too expensive

Too expensive

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