prompt response
Easy to work with and helpful with design.
Useful
Share
3.5
Average
188 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Terraboost Media has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
I have the best experience in this…
I have the best experience in this transaction. I receive a lot of help in the accomplish the work.
Useful
Share
No creativity!
No creativity in designing the art works. Even could not change font colors for the text lines! Communication was confusing because some emails were generated by automation system.
Useful
Share
They were very straight forward to work…
They were very straight forward to work with. Once I signed up they promptly reached out to design my ad. They did a beautiful job recreating the one I wanted and once approved, it was promptly displayed at the store. Very professional all around.
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.terraboost.com
All reviews
188 total • Write a review
Showing 51 - 60 of 184 reviews
OD
Terrible they bait and you they do not return never returned phone…awe
Terrible you have never returned phone calls. I’ve wasted so much time. You have no business being in marketing awful customer service.
Useful
Share
DB
Great partnership built on collaboration and strong customer support
Very easy to work with. Very helpful in choosing a location that meets our needs, as well as recommending the appropriate vehicle for our campaign. Team members are very quick to respond to any emails, questions or concerns.
Useful
Share
CG
Could use better customer service!
I like the fact I can choose new locations or remove them when my contract is up. I also like the fact I can change the artwork once throughout the contract period. However, this year, I have had my kiosks disapear from 2 locations and it took quite some time to fix the problem the first time. There was a lack of communication between Terraboost with myself getting this resolved. It did get resolved and an extension was added to my contract, but I was not happy the length of time and the lack of communication getting this problem resolved.
Useful
Share
MS
Terraboost
Terraboost took our complaints and issues very seriously. They implemented internal changes as a result of our issues to avoid them occurring again in the future. We appreciate the recognition of the challenges we endured. They called us immediately upon hearing of our issues and processed refunds for us. We appreciate the steps they have taken to alleviate our issues and avoid them happening for customers in the future.
Useful
Share
lv
THE WORSE IVE SEEN 20 YEAR LIES ON TOP OF LIES
they are the worse had a 500 bucks set up for payment they went in and stole 1400 from my account not northernized there no way to talk TO ANY ONE ON STAFF THEY ARE ALL NICE SETING YOU UP THEN GHOST WHEN THEY TAKE MONEY FROM YOU BIN IN BUSSINESS 20 YEARS THE WORSE BY FAR
Useful
Share
TH
Terraboost Media, great results
Terraboost Media delivered exactly what my restaurant needed! Their marketing expertise helped us reach a whole new audience and keep our regulars engaged. From creative social media strategies to targeted campaigns with the kiosk at a local supermarket, they nailed it. The team is professional, responsive, and truly understands the hospitality industry. Highly recommend if you’re looking to take your business to the next level!
Useful
Share
LP
Thx again
I have been working with Matt and Terraboost for several years. Doing a great job!
Useful
Share
T
These people flat out stole my money
These people flat out stole my money. The rep reached out to me and asked me if I wanted to renew. I told her no and to please not renew my contract (which I have proof). What does the company do? They billed me several months down the road saying they "had a system glitch" took money out of my account. I had already cancelled the service. This company is super shady. Everything the other reviews have said is absolutely true. DO NOT DO BUSINESS WITH THESE PEOPLE. They are thieves!!
Useful
Share
JO
My advertisement was replaced with a…
My advertisement was replaced with a direct competitor after I renewed my contract for 2 years. My account manager ignored my calls and emails. The customer service reps were very nice and said they'd work on correcting the issue within a certain time frame but the issue has yet to be resolved.
Useful
Share
SB
Smile N Style Dental
The customer service with our rep was great. He was very helpful inn informing us the best benefits for us.
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.