Tea Runners

4.844137931034483 out of 5 stars
4.8
Excellent725 reviews

TrustScore

4.8
4.844137931034483 out of 5 stars
Excellent
5 out of 5 stars
651
4 out of 5 stars
53
3 out of 5 stars
11
2 out of 5 stars
2
1 out of 5 stars
8
725 reviews in total

Review summary

Tea Runners is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Paid for a year subscription as well as…

Paid for a year subscription as well as a teapot for my son for Christmas. Have not received a single box or the teapot...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Great Tea HORRIBLE Service

My friend and I were looking for a tea subscription after our advent calendar was done. We started Tea Runners in Decemb...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I like tea and I like this service

I like tea and I like this service, cause they like tea like me)

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I buy coffee here

I have been drinking coffee every morning during the whole my life and ofc I can't get rid of this addiction, but it doe...Read more

0
0
🔥 High engagement

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Sherry
Sherry
1 reviews
almost 5 years ago
5 out of 5 stars

Delightfully unique quality teas and…

Delightfully unique quality teas and flavorful basics. Great customer service.

Helpful?
Diane
Diane
1 reviews
almost 5 years ago
5 out of 5 stars

Great to be able to tweak the monthly…

Great to be able to tweak the monthly package. All teas are wonderful.

Helpful?
Steve Royall
Steve Royall
1 reviews
almost 5 years ago
5 out of 5 stars

The tea is great

The tea is great! Love the variety!

Helpful?
Dustin
Dustin
1 reviews
almost 5 years ago
5 out of 5 stars

I love tea

I love tea. This is tasty tea. That makes me happy. If you like tea, this too will make you happy.

Helpful?
Jake Spitz
Jake Spitz
1 reviews
almost 5 years ago
5 out of 5 stars

Y'all are great!

Email instructions for changing an upcoming gift basket were a bit confusing. Y'all were super prompt and very helpful with resolving my issues.

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robert
robert
1 reviews
almost 5 years ago
4 out of 5 stars

I enjoyed everything I've gotten so…

I enjoyed everything I've gotten so far, I just wish there was more variety and more oolongs

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almost 5 years ago
5 out of 5 stars

New Tea Runner

We are new at Tea Runner. Our favorite tea, for right now, is Root Beer. The other Teas has favor, with exotic and strange recipes, but excellent to drink. Thank you introducing is with TeaRunner. Terry and Donna G.

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Kara Buono
Kara Buono
1 reviews
almost 5 years ago
5 out of 5 stars

Fun way to get unique teas!

What a great service! I love trying new teas and the ones they send are extremely flavorful and interesting. I have two mentions: If you don't like flavorings added to your teas, stick with the black/green single origin ones. A lot of the herbal teas have added flavors. It's not bad, just a note. Second: I wish it were easier to get extra helpings of tea. Often times when I like a tea, so does everyone else and it's hard to get in the shop! It's really easy to customize your selection before delivery and I always look forward to the interesting packaging and delicious flavors!

Helpful?
Brian
Brian
1 reviews
almost 5 years ago
5 out of 5 stars

As a first time subscriber

As a first time subscriber, I just want say how impressed I was at the tea choices a d the packaging.

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John Faucher
John Faucher
1 reviews
almost 5 years ago
5 out of 5 stars

Esoteric

Good, esoteric teas with strange names: "Golden Horse Eyebrow." Tasty, challenging.

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Silvia Riff
Silvia Riff
1 reviews
almost 5 years ago
5 out of 5 stars

So much fun trying our new flavors

So much fun trying our new flavors. I look forward to getting my shipment!

Helpful?
Anonymous
Anonymous
1 reviews
almost 5 years ago
5 out of 5 stars

Great Present Surprise

I love Tea Runners. Great gift.

Helpful?
almost 5 years ago
3 out of 5 stars

Overall okay, wouldn’t buy again

I tried the pure tea box and overall it was nice but I wouldn’t purchase it again. The positives are that it’s very convenient to get four new teas every month, they each have clear instructions and a tasting profile, and the packaging is nice. On the other hand, I felt the quality of the tea didn’t justify the cost, and I’ve been far more satisfied ordering directly from plantations or tea stores (the quantity is larger but I share with friends). Also, I expected the teas to come from around the world, but the vast majority of the teas were from China, with just one from Nepal. I would encourage tea runners to seek out higher quality teas from a larger region.

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Amber G
Amber G
1 reviews
almost 5 years ago
5 out of 5 stars

Received the Gift of Tea, Ready to Pass It Along

I received a gifted box of TeaRunners tea and loved it so much that I decided to sign up for a subscription! The descriptions, packaging, quality, and flavor convinced me. It seems like this operation is headed by true tea lovers and it shows. I especially enjoyed the unflavored teas, as I am not a mint fan (it makes me sneeze). Therefore, I went with the "pure" box when choosing my subscription type. However, I did also see that if any similar issue arose, or if I was really hoping for a specific flavored tea, I could request to swap out one of the teas by completing a quick form. I really appreciate that option. I'm definitely going to pay forward my friend's kindness when next I need a great gift idea. Tea makes everything better. Until then, I'm singing the praises of Tea Runners with the hope that more people find and delight in their offerings. Cheers!

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Olivia
Olivia
1 reviews
almost 5 years ago
5 out of 5 stars

Tea Runners is awesome!

Tea Runners is awesome! First of all, the tea itself tastes GREAT. I love all of the flavors that I got. It was the perfect balance between flavors that I already loved, and flavors that pushed me out of my tea comfort zone. ;) Second, this company is so good with communication. I requested to switch from the original box to the herbal box last minute, and they took the time to make sure I got exactly what I was wanting. I would love to purchase from Tea Runners again! :)

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almost 5 years ago
5 out of 5 stars

Delightful surprise

It's been fun trying so many different types of tea every day. It came as a Christmas gift from my sister. The little glass teapot is so easy to use. Much better than putting the loose tea in a teaball.

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Randall Poink
Randall Poink
1 reviews
almost 5 years ago
5 out of 5 stars

This service is awesome!!

This service is awesome!!! 30 dollars is a little steep, but bro the teas are amazing!!! Thier so good and the flavours are just to die for. The fact that they send new teas each week is even better.

Helpful?
Teadrinker
Teadrinker
1 reviews
almost 5 years ago
4 out of 5 stars

Would like to be able to order more…

Would like to be able to order more tea, but website is currently out of stock.

Helpful?
DEBRA C.
DEBRA C.
1 reviews
almost 5 years ago
5 out of 5 stars

Fast shipping

Fast shipping, but more importantly the quality of the teas are amazing!

Helpful?
A.N
A.N
1 reviews
almost 5 years ago
4 out of 5 stars

I received tea from Tea Runners as a gift

I received tea from Tea Runners as a Christmas gift. I loved all the flavors. It was such a nice treat.

Helpful?

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