Excellent customer service
Excellent customer service. Would recommend.
4.5
Excellent
1,000 reviews
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Review summary
Taylor Rose is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Taylor Rose provided a professional…
Taylor Rose provided a professional service. Irushi Gunathilake and her legal assistant, Amandi Perera were responsible for our conveyancing. They regularly kept me updated throughout the process. They were excellent!
Fantastic service from Helen
We had fantastic service from Helen Bean while buying our first family home. She worked incredibly quickly without ever missing a detail—thorough, professional, and always on the ball. Couldn’t have asked for better support through the process. Highly recommend!
Very pleased with the best service and…
Very pleased with the best service and the advice provided. Highly recommend the professionals at Taylor Rose.
Company details
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Website
www.taylor-rose.co.uk
All reviews
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Showing 981 - 990 of 996 reviews
MT
"We recently completed our house…
"We recently completed our house purchase with the help of Cassey-Ann Sharma and the team at Taylor Rose, and we couldn’t be happier with the service we received. From start to finish, Cassey-Ann was nothing short of exceptional. Navigating the complexities of property transactions can be daunting, but she made the entire process feel seamless. Cassey-Ann’s expertise was evident at every stage. She took the time to explain each step in detail, ensuring we fully understood any legal nuances and guiding us through all the hurdles with patience and clarity. Her proactive communication was a standout quality—she kept us informed at all times, responding promptly to any questions or concerns and regularly updating us on the progress. What really set her apart was her dedication to our case. She truly went above and beyond to make sure everything stayed on track, even resolving unexpected challenges with skill and efficiency. We always felt reassured knowing she was handling our purchase, and it was clear she had our best interests at heart. Taylor Rose has earned our trust thanks to Cassey-Ann's outstanding service, and we wouldn't hesitate to recommend her and the firm to anyone seeking a reliable and diligent solicitor for their property transactions. Thank you for making our home-buying experience smooth and stress-free! (or at least as stressfree as a house purchase can be) :-)
Date of experience: November 7, 2024
.a
Mark Fisher, true professional
We used Mark Fisher at Taylor Rose, who helped guide us through a compensation claim. He was at all times empathetic, kind, considerate and thorough. He recognised when it was hard going for us, allowed us the space and time we needed. He made sure we were kept up to date, and explained the pros and cons of going through various processes. It was a traumatic experience made manageable by Marks professionalism.
Date of experience: November 7, 2024
MW
My Experience with Taylor Rose has been…
My Experience with Taylor Rose has been great throughout. I have bought a property and sold a property with all the help and support from Zullnorain Khazar. I would highly recommend this conveyancing solicitor to anyone looking to buy or sell a house. I can honestly say communication and contact has been smooth sailing the whole way through, no wait time on responses to emails or calls I have made. I've been informed and updated continuously on any movement on both. I Can't thank Zullnorain Khazar enough she is a asset to Taylor Rose.
Date of experience: November 6, 2024
MB
First class conveyancing from Fatima Khalil of Peterborough.
Recently we engaged Fatima Khalil of Taylor Rose in Peterborough to handle the sale of our flat. She was really rather splendid in every respect. Polite, prompt, professional, knowledgeable, efficient and friendly. We have used 4 conveyancing solicitors in our time and Fatima is by far the best we have had the pleasure of working with. Highly recommended. Thank you Fatima!
Date of experience: November 6, 2024
MF
Meg F
US
Mortgage appointed solicitors
We are unfortunate enough to have Taylor Rose acting on behalf of our mortgage provider for a purchase as my solicitor is not on the mortgage provider’s panel. They have ignored my solicitor for almost SIX WEEKS and refuse to even let me speak to a manager to escalate the lack of response because I’m not their client, yet won’t respond to any emails from my solicitor and are never available to speak on the phone when they ring. I’m about to lose the sale of my house because the buyer is threatening to pull out due to how long this is taking. We are also now jointly liable for the increase in stamp duty after the budget because they can’t be bothered to reply to an email and let us know a timescale to exchange or whether our paperwork is okay. Absolute joke.
Date of experience: November 6, 2024
R
Richard
US
I sent a rather complicated email…
I sent a rather complicated email seeking to discover the whereabouts of a TP1 document related to our house purchase in 2021. My email was sent at 18.20 on 4th Nov, I received a reply with the answers I needed at 07:03 the following morning. Wonderful service.
Date of experience: November 6, 2024
Dl
Excellent service throughout
I needed assistance of a solicitor, after being involved in an accident. I went onto the law society website to look for an accredited solicitor in personal injury. Having never been in this position before, I had a lot of questions about this unknown territory. Caroline Kempster, a partner at Taylor Rose, called me and dispelled any queries I had. Caroline has guided me through every step of the way. We mainly communicated via email, which was excellent. She was only a phone call away, if I needed to speak to her personally. Caroline did make the process so much more manageable and easy to understand. Always professional and personable, I would highly recommend her services at Taylor Rose.
Date of experience: November 4, 2024
K
Kyle
US
5* experience courtesy of Hasan Khan and Chirag Chopra
I was fortunate to be represented by Taylor Rose, specifically Hasan Khan and Chirag Chopra. They were timely in their updates and incredibly responsive. They provided reassurance when needed during my house purchase process, and the positive result, despite the vendor's solicitors being unprofessional and lackadaisical, was due to their rigorous due diligence, complete professionalism and dogged approach to ensuring my needs, concerns and queries were met. It provided the comfort needed to complete my house purchase. I can't recommend them highly enough, and I will surely use them again for future purchases.
Date of experience: November 4, 2024
AW
House move smooth and stress free!
I recently had the pleasure of Sharan as my solicitor for my house move, and I couldn’t be more satisfied with the experience. From start to finish, Sharan demonstrated professionalism, dedication, and an incredible attention to detail that made the entire process smooth and stress-free 😊
Date of experience: November 3, 2024
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