Excellent customer service
Excellent customer service. Would recommend.
4.5
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Taylor Rose is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and poor quality.
✨
Based on reviews, created with AISee what reviewers are saying
Taylor Rose provided a professional…
Taylor Rose provided a professional service. Irushi Gunathilake and her legal assistant, Amandi Perera were responsible for our conveyancing. They regularly kept me updated throughout the process. They were excellent!
Fantastic service from Helen
We had fantastic service from Helen Bean while buying our first family home. She worked incredibly quickly without ever missing a detail—thorough, professional, and always on the ball. Couldn’t have asked for better support through the process. Highly recommend!
Very pleased with the best service and…
Very pleased with the best service and the advice provided. Highly recommend the professionals at Taylor Rose.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.taylor-rose.co.uk
All reviews
1,000 total • Write a review
Showing 31 - 40 of 996 reviews
JG
professional and sensitive to complex cases
I would like to thank Wendy Rixon joint head of wills trusts and probate disputes and senior paralegal Angela Drury.Wendy helped me through a very sensitive and complicated contesting of a will and i was kept updated and advised throughout a very lengthy case. Wendy has incredible knowledge and kindness and was always there on the end of the phone if i had any questions or queries nothing was ever to much trouble. I would highly recommend her she's fair compassionate and gives very good advice and kept her costs to a minimum.I would like to thank them for all their hard work and professionalism and for the outcome of my case.
Date of experience: July 2, 2025
UI
Recommended
Taylor Rose have been great for me, Charlotte has been my main go to contact but also teamed with Chloe and Amanda, all with quick and clear responses. Always treated with personal engagement and not pre-drafted replies. They were consistent with everything they could do, never waiting for them to do anything, it was all done immediately. I'd recommend them 100%
Date of experience: July 2, 2025
C
Clare
US
Highly recommend
From the beginning to the end Sophie was incredible, Originally we were just selling a property but we quickly found another one and she was fantastic at ensuring they both went through at the same time. Sophie guided us through everything and made the whole process easy. At no stage did i feel overwhelmed as Sophie kept us informed all the time, I have already recommended her to others who are using her.
Date of experience: July 2, 2025
CT
C Thomas
US
Excellent service and customer care, thoroughly recommend
Anne Murphy and Taylor Rose have been fantastic throughout my recent property sale and purchase experiences. I would thoroughly recommend them. Anne was helpful, responsive, knowledgeable, reassuring and available for any queries I had and quick to work through the various stages of the process. There were a lot of moving parts and this was all handled seamlessly. I felt very looked after the entire way. Thank you.
Date of experience: July 1, 2025
R
Rich
US
Remortgage not completed on time with minimal communication
I do not recommend Taylor Rose at all, we were due to complete our remortgage today but there are still outstanding actions on their side that have not been completed meaning we are currently stuck on our prior provider variable rate which has increased daily interest. Throughout the process our case handler has been extremely slow to reply and with bare minimum information despite many chasing messages from me on their portal. When I phone up the case handler and team leader are never available so the operator just puts another note on my case which appears to do nothing to progress things. I've now sent a complaint through to the team and a day later had an acknowledgment, said they are looking into it and have sent me their Ts&Cs, which gives me no resolution or ETA and does not address the additional costs we are facing due to action not taken by Taylor Rose (outstanding actions on a Trust Declaration) with their excuse being they have extremely high workload at the moment! Updated 02/07 team leader phoned and worked through the issues and completed today
Date of experience: July 1, 2025
C
Customer
US
Taylor Rose you're awesome
Taylor Rose you're awesome and the service was exceptional. This is my first house and Dinushi handled my case and was fantastic throughout the process. She is quick, responsive, and highly knowledgeable. She explained every step of the process in plain terms, kept momentum going even when delays could have occurred, and resolved all issues efficiently and the whole process moved swiftly and smoothly. I would not hesitate to recommend Taylor Rose — especially Dinushi & Neranjana for any property-related legal work. A truly professional and stress-free experience.
Date of experience: July 1, 2025
MP
An amazing team in Hove.
An amazing team in Hove. Regular updates on the purchase of our new house. Correspondence sent was in understandable form and easily readable. All our questions answered via email promptly. If they had no answers, we were told and they would chase the necessary person. Fees were very reasonable and value for money. Even though the purchase of our house took approximately 5 months, through no fault of Taylor Rose, we cannot fault Zafrin and Abby for their professionalism and hard work.
Date of experience: July 1, 2025
SG
S. Ghazy
US
reliable legal support made sale from abroad possible
TAYLOR ROSE and their solicitor, Ms. Dominique Bernard, provided a great service—professional, prompt, and reliable. Her guidance was clear and practical, making the sale of my property possible from abroad. I truly appreciate her efforts and would recommend her services to others.
Date of experience: July 1, 2025
tw
Taylor Rose Lease Extension
I used Taylor Rose for a lease extension to reduce my ground rent to a peppercorn. Manjit Rai was fantastic — clear, responsive, and knowledgeable throughout. She kept things moving and helped resolve everything quickly. I’d definitely recommend Taylor Rose for any property-related legal work.
Date of experience: July 1, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.