Takeaway.com

4.085 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.085 out of 5 stars
Great
5 out of 5 stars
599
4 out of 5 stars
170
3 out of 5 stars
69
2 out of 5 stars
41
1 out of 5 stars
121
1,000 reviews in total

Review summary

Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Indian takeaway

Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great service

Great service fresh food delivered just took a little longer than stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Poor

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

usually spot on

Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!

0
0
🔥 High engagement

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Sue Richards
Sue Richards
1 reviews
almost 11 years ago
5 out of 5 stars

good

Fish and chips was excellent, delivery was on time, food was hot

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almost 11 years ago
5 out of 5 stars

setting a standard

Great order processing. Fast and efficient. I paid with bitcoin! I will definitely be using this site more. Food was perfect. Many thanks

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Andy Ives
Andy Ives
1 reviews
almost 11 years ago
5 out of 5 stars

great stuff

I've had no trouble and love the idea that you can pay via PayPal (something no other company does) keep up the great work. Every take-away should use you in my honest opinion 5 stars

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Becky Green
Becky Green
1 reviews
almost 11 years ago
4 out of 5 stars

Great service very quick

Found this service very quick and easy to use

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scott benton
scott benton
1 reviews
almost 11 years ago
5 out of 5 stars

Reliable website

Website is reliable, makes everything simple, promotes the use of various payment methods which is a bonus. shows many different restaurants, however some restaurants don't deliver to certain locations when takeaway says they do. (for example a takeaway 20 miles away says they will deliver, yet they have to pay the dartford charge to get in... unlikely. 5 stars overall, just some misinformation on the certain restaurants side. Sneaky marketing.

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almost 11 years ago
5 out of 5 stars

Stratton Tandoori, Swindon

The meal we ordered was fantastic. We will definitely order from Stratton Tandoori again :-)

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malik sadiq
malik sadiq
1 reviews
almost 11 years ago
5 out of 5 stars

good service

good ervice i like the food from temptations grill.

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Sarah Wilkins
Sarah Wilkins
1 reviews
almost 11 years ago
4 out of 5 stars

Masala Hut

Food delivered in good time, tasty and as expected. Only negative is the food was luke warm. Had to reheat

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almost 11 years ago
5 out of 5 stars

Excellent

On many occasions when ordering take away for delivery the person on the other end of the phone doesn't understand what your are saying so on many occasions I haven't received the right food order and ive also been charged to much ,ordering online eliminates this. I also found the menu to be much easier to understand online than from the normal pamphlet menu . Using this online system is so easy you just click on what you want it lists it adds it up and gives you Your total and orders it for you .my order arrived sooner than the 45mins estimated. All I can say is excellent won't be ordering by phone ever again

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Lisa Mills
Lisa Mills
1 reviews
almost 11 years ago
5 out of 5 stars

Good efficient service

Great way to order.

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almost 11 years ago
2 out of 5 stars

Twice bitten....

I like ordering online because I don't have to go through the boring process of explaining my adress etc over the phone, I'm sure that plenty of people would agree with that. I tried ordering with takeaway. Com twice & both times had to wait much longer than usual for my delivery from places I use regularly. Both times the drivers had to phone me to find out which flat number I live at, it wasn't written on the delivery slip. If they have to do that at each delivery then no wonder its always going to be late. Goodbye Takeaway. Com I'm done with you. This part I reviewed after receiving trustpilots response & my answer is : you are wrong I did include my full adress on both orders and of course when registering. On my second order I also entered it on the special requests box. Don't treat people like idiots, you seem to have a smart retort for every comment on here. If you welcome people's honest comments then you should have the humility to accept when you have fallen short of standard expectations.

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Craig H
Craig H
1 reviews
almost 11 years ago
2 out of 5 stars

text message meal delivery time was wrong

Ordering was fine, but the text message delivery notification gave the expected arrival time as 2 hours after ordering. This meant I had to contact the restaurant direct, who said it was a system error. I then emailed takeaway.com direct and the reply was that it was probably a software problem. No indication if it was being looked at or fixed. Won't be using them again. If I need to call the restaurant to check delivery time I might as well order direct.

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kate
kate
1 reviews
almost 11 years ago
1 out of 5 stars

waiting time more the one hour

I was waiting more the one hour for the delivery!

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almost 11 years ago
3 out of 5 stars

Middling quality online takeaway platform

Not bad, not as good as [external reference] as there's not as many choices. The interface and display of takeaway options on the main page doesn't work very well, e.g. when you go back in the browser from looking at a particular shop you have to re-click your choice of cuisine to narrow down the range. I'm trying it right now because I've used most of the nearby places featured on [external reference].

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Debbie
Debbie
1 reviews
almost 11 years ago
5 out of 5 stars

Fantastic food and service

Ordered chicken madras and chicken bhoona via the easy to use website- everything arrived about 35 mins later piping hot and the most delicious curry we have had in a long time- can't wait for the next meal from there- thoroughly recommend them to everyone

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almost 11 years ago
3 out of 5 stars

Food wasn't as great as normal, Delivery early AGAIN 3rd time

Food ordered online, time requested 8.30pm. Delivered at 7.40 when we questioned the Driver his response was hey i just work there i do what i'm told to do and thats deliver. Chicken foo young was more like noodles and a mush of something, tasted was awful. Lately food has gone down hill, don't think i will order from them again

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fran
fran
1 reviews
almost 11 years ago
5 out of 5 stars

excellent

easy process. tasty food. kept well updated. will use again.

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Customer Sheb
Customer Sheb
1 reviews
almost 11 years ago
5 out of 5 stars

Great Chinese takeaway service

We discovered China Capital in south Bristol recently and are really delighted we did. Delicious fresh food delivered consistently faster than the hour wait suggested, good pricing, choice of paying methods (even Paypal!), the menu is extensive but not at the cost of quality... nothing to complain about at all. Oh, and also the food is NOT drenched in msg, which usually wakes me up with thirst in the middle of the night (not good). 5*

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Kevin
Kevin
1 reviews
almost 11 years ago
4 out of 5 stars

Perfect Experience

I bought a curry meal for 2 from Saahil in Southport. We ordered the food to be delivered a couple of hours after booking online and was surprised when it arrived bang on time. I paid with Bitcoin as it was one of 2 curry houses in Southport that accept Bitcoin and the only one I recognised. The process was simple using my phone. Food was fabulous although they messed up the order. The side I got was wrong.

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almost 11 years ago
5 out of 5 stars

Easy way of ordering great food

Easy to place order and pay online. Great food from local restaurant arrived within 45min. all in all a greta experiance

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