Takeaway.com

4.085 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.085 out of 5 stars
Great
5 out of 5 stars
599
4 out of 5 stars
170
3 out of 5 stars
69
2 out of 5 stars
41
1 out of 5 stars
121
1,000 reviews in total

Review summary

Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Indian takeaway

Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great service

Great service fresh food delivered just took a little longer than stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Poor

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

usually spot on

Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!

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0
🔥 High engagement

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Karen smith
Karen smith
1 reviews
over 10 years ago
5 out of 5 stars

very happy with how we were treated fantastic.

We had our meal delivered very quickly. Piping hot. With extras. Would tell many friends. Very happy customer Thank you

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Sara
Sara
1 reviews
over 10 years ago
2 out of 5 stars

PayPal is awful

Please stop using PayPal. For some reason it refuses to let you pay as a guest so you have to log into your account. Can't remember the details so becomes a real palava. Ended up having to borrow cash of a friend so might as well have ordered direct from the restaurant. Will not be using this site again

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Leila G-Y
Leila G-Y
1 reviews
over 10 years ago
4 out of 5 stars

Tracker

Website was easy to use and order was processed quickly. Only hiccup was that the tracker wasn't updating, but it didn't stop the delivery to arrive in a timely manner. It did though made me worry that the order wasn't received by Miso Sushi (great food ;-)) until the door went.

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Ghislain Huon
Ghislain Huon
1 reviews
over 10 years ago
5 out of 5 stars

Perfect

Just Great and reliable

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Avril
Avril
1 reviews
over 10 years ago
5 out of 5 stars

Great site for ordering food

I've had no problems at all with takeaway.com, and the option to pay via paypal is a really welcome addition to payment options.

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debzi martin
debzi martin
1 reviews
over 10 years ago
4 out of 5 stars

ordering chinese

i ordered a chinese from this site it was very easy to order when the food came it was good the only downfall was it took quite a while to come

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Ross Ward
Ross Ward
1 reviews
over 10 years ago
4 out of 5 stars

good experience

I had a bad experience in the past and had been wary: friends reassured me this must be very unusual so I decided to give the service another chance. My second use and all is good!

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Paul Hayes
Paul Hayes
1 reviews
over 10 years ago
5 out of 5 stars

it works

quite simple really. I order food, it arrives in good time, it tastes great.

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anonymous
anonymous
1 reviews
over 10 years ago
2 out of 5 stars

not doing there job properly in my area.

there's only 2 takeaways on the takeaway.com website in my area and one of them is a late night beer service not food. when i input my order on takeaway.com they ring the restaurant and order on my behalf. the last time the takeaway.com operative didn't pass on the whole order and while sorting that out with the nice man from the restaurant i discovered that they have never bothered to pass on the delivery instructions and messages for the restaurant that i type in with my order (I just thought the restaurant was just ignoring them but in reality they were just not told) not related but you cant order after 11pm (even though the restaurant is open while 3am on friday) the takeaway.com website tells me the restaurant is closed when I try and order.

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Mark Lindsay
Mark Lindsay
1 reviews
over 10 years ago
5 out of 5 stars

TAKEAWAY.COM IS SECOND TO NONE

I have used Takeaway.com a few times now and i have not had one issue with the site. Its Quick and simple to use and provides every available food option in my area apart from Mcdonalds.lol. I left bad feedback for a recent order i made from a local chinese takeaway id been using for years and to my amazement i recieved a email from TAKEAWAY.COM apoligising for my bad experience. They Credited my account with £3.50 which i can use on any other order from any other takeaway. That is the 1st time ive ever been compensated from any takeaway website. Thankyou very much for your excellent customer service .

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p.randall
p.randall
1 reviews
over 10 years ago
5 out of 5 stars

Ordering for the first time

It was easy to order using takeaway.com. As a first time user of this service I had no difficulty what so ever.

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Mr Jones
Mr Jones
1 reviews
over 10 years ago
1 out of 5 stars

Not Impressed

As for the service, to me this is reflected in the end product, so not I wouldn't use Takeaway.com again as I ordered a Veggie Pizza with Artichokes.... it arrived with Anchovies. Takeaway.com is an ok service but it really is just as simple to order with the restaurant directly.

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over 10 years ago
5 out of 5 stars

Worried

I was a little worried about placing my take away order with someone other than the restaurant. But I needn't have done so as it arrived on time and complete and placing it couldn't have been easier.

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Sil Barbosa
Sil Barbosa
1 reviews
over 10 years ago
1 out of 5 stars

Too Slow

process is very slow takes over an hour min time you wait is around 1hr 45 minutes contacting the takeaway isnt easy you have too contact the takeaway directly

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Abdul rehman
Abdul rehman
1 reviews
over 10 years ago
5 out of 5 stars

Fantastic experience

V.good overall.

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Tracey
Tracey
1 reviews
over 10 years ago
4 out of 5 stars

Brilliant

Very quick delivery and nice an tasty a must !!!

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Shannon drake
Shannon drake
1 reviews
over 10 years ago
5 out of 5 stars

Always a good experience

Always had a good experience with takeaway.com loving the paypal option Pleasant phone staff

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Teresa
Teresa
1 reviews
over 10 years ago
5 out of 5 stars

Very easy

The order was easy to do and no drama! Delivered hot and fresh, how I like it.

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over 10 years ago
5 out of 5 stars

Quick and easy

was very quick and easy to order and pay for (we used PayPal)

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Mr Pierre
Mr Pierre
1 reviews
over 10 years ago
5 out of 5 stars

An Old favourite.

I had lost my debit card and was looking for a vendor that took PayPal. It was very late on a Sunday evening and I ordered just before the shop closed. The food arrived hot and fresh 45 minutes later and I live in central London so I was happy that my order arrived. I then realised that the shop was one I used to frequent regularly many years ago and I was happy that it tasted the same, having arrived hot and fresh.

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