Takeaway.com

4.085 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.085 out of 5 stars
Great
5 out of 5 stars
599
4 out of 5 stars
170
3 out of 5 stars
69
2 out of 5 stars
41
1 out of 5 stars
121
1,000 reviews in total

Review summary

Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Indian takeaway

Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great service

Great service fresh food delivered just took a little longer than stated

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Poor

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

usually spot on

Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!

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0
🔥 High engagement

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andrew graham
andrew graham
1 reviews
over 10 years ago
1 out of 5 stars

No food

orderer from two restaurants who took my payments through paypal then they both pulled out leaving me to finds another restaurant Carter 2 hours and no food and trying to get my money back

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Liam Johnson
Liam Johnson
1 reviews
over 10 years ago
1 out of 5 stars

Took 45mins to contact restaurant

After 45 mins got a phone call saying they had only just contacted the resturant when I had no trouble getting through. Companies like just eat have mug better process

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Pete Daniels
Pete Daniels
1 reviews
over 10 years ago
5 out of 5 stars

great services

i have order from the above a number of time and the service is clear and quick

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ARGIRIS KITIS
ARGIRIS KITIS
1 reviews
over 10 years ago
5 out of 5 stars

positive

Although the delivery wasnt good , takeaway.com gave me a refund for apologies. kind of them

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over 10 years ago
5 out of 5 stars

Great to order from

Easy site to use And if anything is a wrong they sort it out in minutes. Will recommended to others.

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Dawn Paterson
Dawn Paterson
1 reviews
over 10 years ago
5 out of 5 stars

Great customer service

Can't vouch for my food choices yet - not been great, but as a company they actually read your feedback, respond and aim to make things better!!

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Helen
Helen
1 reviews
over 10 years ago
4 out of 5 stars

Definately Our Favourite Pizza, Ann Street, Worthing

Great food, great deals. Easy order process,. Only thing is though the deals are listed in the menu you cannot click ON them to be sure they have been taken into account.

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Layla. jones
Layla. jones
1 reviews
over 10 years ago
5 out of 5 stars

I love this servicr

Such a gorgeous meal everytime! I'm a huge fan and committed to this Takeaway as the food is deliciously amazing and makes a fantastic breakfast as well. with a great service and menu to perfection I really couldn't recommend a better place! thanks!

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Tom Carey
Tom Carey
1 reviews
over 10 years ago
5 out of 5 stars

Excellent Service

Only used a couple of times but they seem extremely efficient. I wish they had more conventional (by which I mean English) takeaways on their site.

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Michael
Michael
1 reviews
over 10 years ago
5 out of 5 stars

Fantastic

Great website. Very easy to navigate and offers all easy to use/find. Better than other sites.

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Dave
Dave
1 reviews
over 10 years ago
5 out of 5 stars

A curry revelation

It was only when i discovered Takeaway.com that i also found The Spice of India. WHat a revelation, a fabulous array of dishes, including some i haven't seen since eating out in London. The service was a little slow, but that might be because of the choices we made when ordering, but it was hot on arrival and the taste was fabulous. The set meal deals are brilliant, and even the naan was exceptional, you just don't see banana naan elsewhere round here. Overall, a great experience, good price and will definitely use again.

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neil murphy
neil murphy
1 reviews
over 10 years ago
5 out of 5 stars

getting better!

First ever order failed... Second order, perfect Third order , perfect Will use again no problem

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Luaneee
Luaneee
1 reviews
over 10 years ago
5 out of 5 stars

Brilliant delivery service.

Easy to order, great service, food turned up in time and very hot!! Definitely would use service again.

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Stephen Nash
Stephen Nash
1 reviews
over 10 years ago
4 out of 5 stars

Easy order takeaway .com

Very easy thank you

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Grace Roberts
Grace Roberts
1 reviews
over 10 years ago
1 out of 5 stars

Worst experience EVER.

Although the website was reasonably easy to use, the service I received from the takeaway I ordered from was shocking. It took an hour and a half for the food to arrive arrive, which was a mozzarella pizza, garlic bread, onion rings and chicken. I called 3 times in total and they told me that my food was on its way. When it arrived, it was room temperature and they had missed the sauces from my order. I called back and complained and had to ring 3 times in total in order to speak to the manager who offered to replace it but I said I wanted a full refund refund. He agreed to this and asked for the food back. I told him that it had been in the bin and he said that's fine, just take it out. When the delivery driver arrived approximately 30 minutes later, he refused to take the food because it had been in the bin, although there was no evidence of this - he only knew because I had told this to the manager. After spending our hard earned money on a takeaway to treat ourselves, my boyfriend and I were left feeling disappointed, angry, hungry and out of pocket. The takeaway we ordered from is on London Road in Derby and is not Spice of Life.

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david HOBBS
david HOBBS
1 reviews
over 10 years ago
5 out of 5 stars

EXCELLENT SERVICE 5 STAR

GIVE THEM A GO, YOU WONT BE DISAAPOINTED

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over 10 years ago
5 out of 5 stars

Well nice food

Ordered a few times. Food comes hot and Tastes nice..will defo order again

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Lisa Carter
Lisa Carter
1 reviews
over 10 years ago
5 out of 5 stars

Excellent

Quick and easy.

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Andy
Andy
1 reviews
over 10 years ago
2 out of 5 stars

Dreadful

I couldn't get through to my local Indian takeaway on the phone so after 10 mins (on a Friday evening), I had a look online to see if I could order electronically. Takeaway.com popped up and allowed me to select my favourite thali box and amazingly offered me an 8:30 delivery slot just 40 mins later - much faster than the usual time. I was impressed! Then I realised I couldn't tweak the contents of the thali box (ie change the set menu naan and swap a lamb for a chicken dish which we normally did). Still it would be 40 mins earlier than usual. After an hour I called the takeaway to ask where the food was as it was late. I was told that Takeaway.com should never have offered me that delivery window and that they were seriously thinking of getting rid of the service as it over promised for customers and caused them endless problems. Because I'm a regular they arranged a special delivery but that's not the point. Takeaway.com is totally disconnected from me as a customer and has no role in ensuring that my food arrives to my specifications or on time. It's a bit of a let down.

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Helen
Helen
1 reviews
over 10 years ago
5 out of 5 stars

Really easy, fast service

Really good service. Easy to order. Clear pricing. Arrived quickly.

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