Takeaway.com

4.085 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.085 out of 5 stars
Great
5 out of 5 stars
599
4 out of 5 stars
170
3 out of 5 stars
69
2 out of 5 stars
41
1 out of 5 stars
121
1,000 reviews in total

Review summary

Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Indian takeaway

Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great service

Great service fresh food delivered just took a little longer than stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Poor

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

usually spot on

Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!

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0
🔥 High engagement

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Teri camm
Teri camm
1 reviews
over 10 years ago
5 out of 5 stars

spot on.

Not a problem with the use of this service what so ever. Was very easy and simple to use also easy to altar the order to your desire. Very satisfied

Helpful?
Jason Brown
Jason Brown
1 reviews
over 10 years ago
5 out of 5 stars

really helpful team - great service

I had some issues with the restaurant not accepting my order, the Takeaway.com team contacted me and let me know about the issue and offered me an immediate refund, really good service

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over 10 years ago
1 out of 5 stars

disgusting service !

Order a meal after returning from our holiday, food actually turned up quite quickly however takeaway.com app showed price of £8.60 driver tried to charge me £10.80 got the receipt from his car and told me I would need to ring the restaurant to sort it out or pay the £10.80 I refused the delivery not being ripped off ! Ended up at local trusted takeaway Takeaway.com replied 3.00 ish in the afternoon the next day told me they would speak with the restaurant when they opened at 5.00pm around 6.00pm got email from takeaway.com restaurant had changed there prices but hadn't update the website? Poor will order the same food from the same restaurant let's see what happens next time!

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over 10 years ago
1 out of 5 stars

bad service

3 times i have orded and restruant has not got my order

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Mary Christou
Mary Christou
1 reviews
over 10 years ago
4 out of 5 stars

Straightforward, easy to use

Straightforward, easy to use. Easy to find takeaways nearby and filter them to type of takeaway if you're looking for something specific.

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over 10 years ago
4 out of 5 stars

Takeaway.com gave me a discount voucher after I had a bad meal.

I ordered a chicken meal and it was tasteless and bony, and the sweetcorn was past it's sell by date where it had been reheated and left in water until it was on the turn. I do not often fill in reviews, but they sent me a voucher code to compensate to the value of £3.50. At least they read my review and offered me something back, although my review was just being honest so someone else does not have a bad meal too.

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Kelly Draper
Kelly Draper
1 reviews
over 10 years ago
1 out of 5 stars

Bad Service, Bad Experience!

After using other more known takeaway sites, I was hopeful on the service that Takeaway would provide. I could not have been more disappointed. It appears they do not "vet" the takeaways they promote and do not really care when there is a problem. The only order I placed with them made my household ill. The food turned up cold and what can only be described as soggy. After complaining to Takeaway I was basically told that they would do nothing and to take my complaints to the restaurant in question. This was my ONLY order with them and will not be returning. I highly recommend using the more known sites - they actually give a damn about their customers.

Helpful?
Marian
Marian
1 reviews
over 10 years ago
3 out of 5 stars

It was OK

Was able to choose restaurant and order a meal, however, discount code would not work which was disappointing.

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over 10 years ago
5 out of 5 stars

thumbs up from me :)

Very pleased with the service provided.

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over 10 years ago
5 out of 5 stars

Excellent, easy to use

No problems throughout, simple process and option to use paypal

Helpful?
over 10 years ago
5 out of 5 stars

Very good

Very good service, quick delivery of food. Easy to use website. Was very happy at service. Thank you!

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Ricky Day
Ricky Day
1 reviews
over 10 years ago
5 out of 5 stars

Takeway.com first class service! Very impressed!

Website easy to navigate, works flawlessly, good selection of restaurants in my town, easy to pay. First class service! Highly recommended

Helpful?
Scott
Scott
1 reviews
over 10 years ago
1 out of 5 stars

Very poor will never use again

First and last time. Thought I'd give you a bash as you accept PayPal . I'll be going back to [External Reference].

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John Jenkins
John Jenkins
1 reviews
over 10 years ago
5 out of 5 stars

Very easy to use

Very efficient and very easy to use. Will be using again tonight!

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over 10 years ago
5 out of 5 stars

yum and yum

Good food as always and delivered quickly

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Terry Weir
Terry Weir
1 reviews
over 10 years ago
5 out of 5 stars

Brilliant

Fantastic service. Curry adapted to suit our liking. Fast service. Delivered to our hotel and phoned when arrived

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Gary Lugg
Gary Lugg
1 reviews
over 10 years ago
5 out of 5 stars

take away online ordering

good service, easy to use and efficient, the delivery times were accurate and the meal arrived as it should. we will use again

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jp
jp
1 reviews
over 10 years ago
5 out of 5 stars

ease of use

so easy to use and they even have paypal

Helpful?
over 10 years ago
5 out of 5 stars

very caring

Signed up to this website as I wanted to pay by paypal and its easy and simple to use, had a problem with one takeaway didnt complain to takeaway.com but they saw a review i left and contacted me to help and sort the problem very nice and understanding couldn't be more helpful. Thanks

Helpful?
Stan
Stan
1 reviews
over 10 years ago
5 out of 5 stars

Meghna Tandoori Slough

I have ordered takeaways from this restaurant over the phone in the past, but this was the first time I ordered online. Don't have too much faith in modern things, but everything went smoothly and quickly. Very pleased with online ordering and with the restaurant itself.

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