Takeaway.com

4.085 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.085 out of 5 stars
Great
5 out of 5 stars
599
4 out of 5 stars
170
3 out of 5 stars
69
2 out of 5 stars
41
1 out of 5 stars
121
1,000 reviews in total

Review summary

Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Indian takeaway

Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great service

Great service fresh food delivered just took a little longer than stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Poor

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

usually spot on

Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!

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0
🔥 High engagement

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Wayne s
Wayne s
1 reviews
over 10 years ago
3 out of 5 stars

Needs improvement

Had a voucher to use but could only be used if paying by card. Only 1 restaurant in my area that accepted card. Wouldn't have purchased voucher if I had known.

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s
s
1 reviews
over 10 years ago
5 out of 5 stars

They take Bitcoin!

I tried them out because I heard they take Bitcoin, and they did. Very happy to see this in place. Everything worked out well, order placed, food arrived, no problems. I'll definitely be doing this again.

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EMMA GARMSTON
EMMA GARMSTON
1 reviews
over 10 years ago
1 out of 5 stars

4 failed orders and no phone number!!!!!!

From restaurants not getting orders, to them not even been open when the order went through!! Useless!!

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POTMANTONE
POTMANTONE
1 reviews
over 10 years ago
4 out of 5 stars

great nepalese food

Food really great a little too warm for my wife but plenty of choice and good portions.

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Amanda
Amanda
1 reviews
over 10 years ago
2 out of 5 stars

Not a good experience

The website was not set up to take the restaurant offer properly and I ended up with something missing from my order...I ended up with two pizzas that cost me more than if I'd ordered them separately.

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over 10 years ago
1 out of 5 stars

Disapointed

Old menus were on the website had to pay extra for what we thiught the price was going to be ended up nearly 8 pound extra due to not updating there menus and was so disapointing

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abi
abi
1 reviews
over 10 years ago
5 out of 5 stars

amazing food

Food came hot and was really tasty, very good customer service, will order again.

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over 10 years ago
1 out of 5 stars

food did not arrive

food did not arrive despite excellent service in the past

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Isobel Logan
Isobel Logan
1 reviews
over 10 years ago
5 out of 5 stars

Very easy to use the website.

Visited my parents and used the website to order a take away meal. Having never done it this way before I was a bit unsure of the outcome! ! I was pleased to say, all was simple to use, and the meal was excellent, delivery on time, and well worth trying this method.

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vicki graham
vicki graham
1 reviews
over 10 years ago
5 out of 5 stars

smooth transaction, no probs.

No problems what so ever, Will use again.

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Donna
Donna
1 reviews
over 10 years ago
4 out of 5 stars

Great but need to be able to send information to seller

Had the option of a drop down box to indicate what money I would be paying with, however the seller claims it didn't go through so had to race to the shop when the food arrived to get change as driver did not have right change for the money.

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Simon Evans
Simon Evans
1 reviews
over 10 years ago
1 out of 5 stars

Two bad orders

First time I ordered, Takeaway.com rang me one hour after my order and said the restaurant could no longer deliver. The staff member form Takeaway was not really genuine sounding in apologising. Second order I had a call asking for £1.5 extra as Takeaway.com listed wrong price on website. I asked to speak to a manager and after a while was then resolved. This delayed my order being delivered, which even the manager agreed delayed my food.

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aaron jones
aaron jones
1 reviews
over 10 years ago
2 out of 5 stars

Inacurate delivery times and cold food

The websites delivery tracker had gone to delivered within around twenty minutes and the food didn't arrive for an hour and forty. it was cold and i never ended up eating it because of this.

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over 10 years ago
5 out of 5 stars

One stop food source

Large selection of outlets offering wide selection of menus. Easy to place an order. Delivery courteous and punctual.

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B.Carroll
B.Carroll
1 reviews
over 10 years ago
4 out of 5 stars

GOOD SERVICE

I Like Takeaway.com it's better than Just Eat & Hungryhouse

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duc bui
duc bui
1 reviews
over 10 years ago
5 out of 5 stars

EXCELLENT

GOOD FOOD AND FAST DELIVERY !!! BEYOND MY EXPECTATION :) 5 Stars

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John Donnison
John Donnison
1 reviews
over 10 years ago
4 out of 5 stars

Good service

Food arrived and time and tasted great.

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over 10 years ago
5 out of 5 stars

fantastic

Would defiantly recommend

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Nisha Singh
Nisha Singh
1 reviews
over 10 years ago
5 out of 5 stars

very good

It was all good.

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over 10 years ago
2 out of 5 stars

First time using takeaway.com

This was the first time i had use takeaway.com and it was great tnat i could use paypal, the problem was i placed my order and paid with paypal and received an email saying the order was placed and after very nearly an hour still no food, contacted the restaurant who hadn't received the order so had to email takeaway.com and wait, they did reply within about twenty minutes and were very apologetic, the food was ordered and received but that was nearly two hours after first ordering, was promised a goodwill voucher and got an email vohchef for £3.50 which i thought might have been more, all in all i think i shall continue using [external reference] which i had been using up until then.

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