Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time
Great service fresh food delivered just took a little longer than stated
Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!
NO explanation anywhere about how to use a Groupon voucher, NO phone number to call Takeaway.com Eventually they advised by email that you can only use a Groupon with a restaurant that accepts card payments........Incredibly frustrating
The website is great for when you want delivery. But the restaurants hardly ever get the order right or an item is always missing. Just be prepared to not get what you ordered at least 90% of the time.
I phoned my order through when it arrived over an hour later it was not only cold but 2 items were wrong and have to wait another hour for more cold food waste of money as didnt feel like eating at midnight so was thrown in bin never use takeaway.com, i dont even rate one star but had to
Excellent experience.
I ordered through your site, waited an hour and a quarter, called the restaurant, they said they had received no order. I placed the order directly with the restaurant. You supply no phone number so had to email you where you confirmed there had been human error on your part. I was extremely hung over and in desperate need of a curry, I was not happy having to wait a total of 2 hours!
Arrived on time & hot
I used Takeaway.com as I had purchased a voucher from Groupon. After trying to order from two different restaurants neither would accept my voucher so I had to pay full price for the food and delivery. It would have been much easier just to order directly from the restaurant. What a waste of time.
Best kebab for sure.
had a problem with a no show and takeaway sorted it straight away thanks
Delivery arrived sooner than expected.
Very speedy service and food was hot
First time used. Worked just fine with Spicy Avenue, a takeaway we are familiar with and have had good experience of over the years.
Fast delivery great food, very polite delivery man.
I bought a voucher on Groupon to use on takeaway.com, but some of the merchants only accept cash so I had to choose another one to use it and they were rubbish. Surely if you're an online company you should be able to pay online?
I find ordering food from takeaways using this website is much easier and straightforward that other perhaps more well known websites. the service is instant and there's plenty of feedback showing what has happened to the order. I know much prefer using these guys to order takeaways so i would definately say to others to 'give these people a try!!!!'.
Excellent online ordering experience. Would be better with better location of takeaways or distance from my address. Other than that no problems
Would have been better if there was an option to pick up the food yourself
I was looking for a restaurant delivery late night in the central business district and was fed up calling local pizzerias and restaurants. London can be a challenge if you are in the business district and being a business traveler I needed to know where i could safely order with a COD options. Needless to say my bet paid of very well even though their customer service was closed for the day. They orchestrated the order as I would have expected - Confirmed my order in 1 minute, then reconfirmed that the partner restaurant had received it and within 25 mins my Pizza was delivered fresh from Papa Johns. This speaks volumes in terms of reliability and trust worthy service. I will surely order through their service again and I recommend them for out of hours orders especially late nights.
I had to phone up my order as it was over an hour and 10 minutes late! when i then received my late order it was covered in ketchup all over our packaging (where the whole tub leaked). The food was awful, the polystyrene was melted away, jacket spud was dry. very disappointed. will not order from here again.
I can trust Takeaway.com, unlike new Takeaways you don't worry that your pay for a nice meal and it turns up late and cold or not at all. One delivery did just that and never arrived, got an apology off Takeaway.com and they made it up to me even though it wasn't their fault... Someone took responsibility for someones actions and for that I must thank and give 10/10 to Takeaway.com
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