Takeaway.com

4.085 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.085 out of 5 stars
Great
5 out of 5 stars
599
4 out of 5 stars
170
3 out of 5 stars
69
2 out of 5 stars
41
1 out of 5 stars
121
1,000 reviews in total

Review summary

Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Indian takeaway

Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great service

Great service fresh food delivered just took a little longer than stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Poor

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

usually spot on

Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!

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0
🔥 High engagement

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over 10 years ago
4 out of 5 stars

Tiffin takeaway

The food from tiffin is lovely. I have had 2 indian takeaways from here now and is probably the best I've had in a long time. I had never heard of them before, but the food is delicious. I like the ease of ordering the food. Great site.😊

Helpful?
over 10 years ago
3 out of 5 stars

Caribbean food order

It is good but not great. The prices are a couple of pounds more if you use the website. It's better to use the company's website.

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LUCY
LUCY
1 reviews
over 10 years ago
5 out of 5 stars

satisfyingly good food!

Delivered promptly, polite, hot food, defo use again, good portion sizes and good quality meat n salad, well tasty!!! Nom nom!!

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C Emerson
C Emerson
1 reviews
over 10 years ago
2 out of 5 stars

Poor service - had to chase delivery

Having waited an hour with no food I called the restaurant to see how long my order would be - they had no record of it. Apparently it finally transpired that takeaway.com had put an order through with no delivery address or other details so they could not process the order, which happened to be my order and the only way they knew was to match what I told them I'd ordered with what was on the blank order. Finally nearly 1hr 45 minutes after placing my original order my food turned up, by which time it was very late and nobody felt like eating by then so the food was wasted. Won't use takeaway.com again that's for sure!

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over 10 years ago
5 out of 5 stars

excellent, loyal to the customer and quick to help!

thats it man, its a takeaway site not a restaurant i cant comment on much else.

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Jordan Oakes
Jordan Oakes
1 reviews
over 10 years ago
5 out of 5 stars

Great service

Best takeaway service I've used alot better than just eat and hungry house Quick and easy great customer service couldn't ask for a better service

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Paula Pearce
Paula Pearce
1 reviews
over 10 years ago
5 out of 5 stars

Takeaway.com

Excellent site.From being easy to find the nearest takeaways to excellent customer service,I like that you can enter your postcode, click on the type of food you are looking for (pizza,mediteranian etc) and then look on menu's.Many ways to pay which make it suitable for everyone.When they had no respose from the pizza place I had orderd from I was swiftly contacted and a refund given plus a voucher towards another pizza.Great customer service.Will definatley be using again

Helpful?
rob charman
rob charman
1 reviews
over 10 years ago
5 out of 5 stars

Food was very nice

The only thing was they had never heard of pay pal and they wanted paying when the meal was delivered but sorted out reasonable quickly

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Dean Warren
Dean Warren
1 reviews
over 10 years ago
3 out of 5 stars

Needs developing more

The orders were all ok and smooth, my main issue is there is very little feedback that your order has been received and going to be on time. I know an email is sent but other sites you click a link to check if the delivery is still on time. Card payment would be nice too, but like the option of letting the takeaway know how much change to bring.

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M Aitken
M Aitken
1 reviews
over 10 years ago
5 out of 5 stars

Easy to use plus I got cashback too!

Used this app thro top cashback. Easy to use and reliable. Lists lots of local takeaways. Even used PayPal to pay. Will use again. Thanku!

Helpful?
over 10 years ago
5 out of 5 stars

So easy to use

A really easy way to order a takeaway. Would recommend.

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Dean Thomas
Dean Thomas
1 reviews
over 10 years ago
5 out of 5 stars

FANTASTIC!!!!

GREAT CUSTOMER SERVICE..

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s payne
s payne
1 reviews
over 10 years ago
5 out of 5 stars

Easy

Will use again.

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Sarah
Sarah
1 reviews
over 10 years ago
5 out of 5 stars

Quick easy service and fast delivery

Brilliant ! Easy to order and fast delivery - will definatly use again

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over 10 years ago
1 out of 5 stars

Can't use it

I can't order on here with my PayPal account as I don't want to verify it. NOT GOOD.

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Roy
Roy
1 reviews
over 10 years ago
5 out of 5 stars

Brilliant service

Normally use just eat but gave takeaway.com a go. Brilliant service! Called me back as requested to inform me of delivery time after having been in touch with the restaurant. Prompt and polite. Will be using again and again. Thanks.

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Craig
Craig
1 reviews
over 10 years ago
5 out of 5 stars

Very fair I will order again

Very good and quick to reply to my complaint and give me £2.50 of my next order very satisfied thank you

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paul ralph
paul ralph
1 reviews
over 10 years ago
3 out of 5 stars

customer service is good

Takeaway.com customer service is very good though restaurant quality could be better. Takeaway.com does try to resolve any problems that arise

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over 10 years ago
5 out of 5 stars

PayPal

Love the fact I can get a takeaway using PayPal. Could just do with a slightly bigger choice of takeaways to use.

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over 10 years ago
5 out of 5 stars

Fast Food

All I could wish for in fast efficient meal ordering.

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