Takeaway.com

4.085 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.085 out of 5 stars
Great
5 out of 5 stars
599
4 out of 5 stars
170
3 out of 5 stars
69
2 out of 5 stars
41
1 out of 5 stars
121
1,000 reviews in total

Review summary

Takeaway.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Indian takeaway

Was supposed to be free delivery but we had to pay an extra £3, delivery was an hour after told delivery time

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great service

Great service fresh food delivered just took a little longer than stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Poor

I ordered my food online, and was told if I ordered over £24 the delivery was free. My order was £26 as confirmed in the...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

usually spot on

Not too good.rice stodgy and soggy. Chicken balls in batter-TOO MUCH BATTER!

0
0
🔥 High engagement

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over 10 years ago
5 out of 5 stars

pizza

very fast delivery, very polite delivery person, great food and great value. Will recommend to anyone.

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over 10 years ago
5 out of 5 stars

Pizza

ordered from favourite Pizza, arrived within 40 mins, was nice and hot and very tasty.

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Eif
Eif
1 reviews
over 10 years ago
3 out of 5 stars

Not as many options as JustEat

Doesn't have as many options as JustEat, but very quick to help when I had a problem with the speed of delivery of my order.

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kelly auwkit
kelly auwkit
1 reviews
over 10 years ago
5 out of 5 stars

lovely

Great as always

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Vicky Cox
Vicky Cox
1 reviews
over 10 years ago
5 out of 5 stars

Good service

Never any problems. Had an issue with my address logging on the system but someone phoned me and sorted it instantly

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Dawn Clifton
Dawn Clifton
1 reviews
over 10 years ago
5 out of 5 stars

Very good service

I used this service as I am with utility warhouse and u get 8% cashback of my bills. I did wonder if I was making right choice to order this way but it was easy to order and good service. I would like to see more Chinese added for Chaddesden area though.

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Janet Driver
Janet Driver
1 reviews
over 10 years ago
5 out of 5 stars

Takeaway.com Review

I had not realised at the time of ordering that there was a third party involved but thought the online order was going direct to the restaurant. Due to one of our choices not being available the very helpful staff from Takeaway.com phoned to inform me and asked me to choose an alternative item and refunded the difference immediately. I had to return the phone call when our delivery had not arrived after a very long wait and was then contacted with an update. The excuse from the restaurant when our order eventually arrived was they had been given the wrong address they than asked for payment and did not believe the order had been paid for online when ordered. I hope that takeaway.com will read the reviews regarding the restaurants they provide there service to as the take away was put in the bin and we will not be ordering from them again. A great shame as the takeaway.com service I would give ten out of ten.

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Anna
Anna
1 reviews
over 10 years ago
5 out of 5 stars

So easy to use

Great experience using this when moving to a new city and not knowing where to turn for a takeaway while unpacking boxes!

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PJ O'CONNELL
PJ O'CONNELL
1 reviews
over 10 years ago
4 out of 5 stars

Handy

Not a lot of choice in my area

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over 10 years ago
3 out of 5 stars

Handy if you've got funds tied up in Paypal

Wasn't much choice of take aways to be fair but loved the fact could use Paypal (not on all places though!) Ordered a couple of times in one week. Process pretty simple but site seems a bit dated and lacks functionality. Seems a very basic and dull site and layout. Simple things like address entering could be tidied up as there's a bit for number and then a bit for flat and it only sends the number to the take away so eg: 20 Flat A becomes 20 so had to change to 20A second time.Were also some menu errors such as places having half the menu for £0.00 which was tempting and things like set meal price upgrades where the formula must have been wrong. (ie: saving less by buying more) As for the take aways the site had one Chinese and a few Indian to choose from and probably not the best of choices in the area (normally avoid). Updates on delivery are very basic too and simply get a confirmation email saying stand by your phone your orders been placed a normal order is 45minutes average but may be longer if busy or public holiday. So no specific aimed time just confirming order and payment more than anything. Also cant leave feedback on meal until you receive a specific email link so if you delete it or enter wrong email you cant really comment. Not that many people do most places only had 0-3 reviews. One place I ordered from sold alcohol so that was handy and only reason ordered! - food though was too spicy/hot and I love spice ( it was not good spicy more like torture) and the other phoned me and asked me to come out to the car when my door and window were a few metres away! Obviously this isn't down to Takeaway.com but just added to the overall lack of excitement I got using the service. Probably wouldn't use again and would only recommend to people wanting to buy dinner with Paypal who weren't in the mood for pizza.

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Dave Curtis
Dave Curtis
1 reviews
over 10 years ago
5 out of 5 stars

Great!!!!

Can't fault it !! Does exactly was its there for. Use it !!

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over 10 years ago
5 out of 5 stars

Excellent

The takeaway delivery of this order arrived on time

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over 10 years ago
5 out of 5 stars

Great!!!!!

Great food, great service, great staff

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over 10 years ago
4 out of 5 stars

A good service, some improvements are possible

+++ Easy to use, really good customer service with issues --- If paying by paypal your delivery takes ALOT longer, not as much choice as JustEat

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Richard
Richard
1 reviews
over 10 years ago
5 out of 5 stars

Tasty website!!

A website that caters for all tastes in your area. Each takeaway company has its own reviews. A really simple to use website with all payment options. Give it a try.

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Fawad Jawed
Fawad Jawed
1 reviews
over 10 years ago
5 out of 5 stars

My Experience with Takeaway.com was good

Takeaway.com is a very good service i would recommend all to use it

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Aminah khan
Aminah khan
1 reviews
over 10 years ago
5 out of 5 stars

Great website, easy to use & you can pay via paypal :)

Great web page layout, and you can pay via paypal which is a bonus. Would recommend.!!!

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kelly
kelly
1 reviews
over 10 years ago
5 out of 5 stars

good experince

I enjoy useing this site and its handed to use instead of ringing ect and its been good everytime :)

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janine
janine
1 reviews
over 10 years ago
5 out of 5 stars

Best Chinese food ever

This was actually the best we have tasted in a long time, delivery excellent on time food hot would order again.

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Phillip Roy
Phillip Roy
1 reviews
over 10 years ago
5 out of 5 stars

in line ordering

This is one of the best and easiest sites you can order from, they will make sure that your satisfied with your order. They are careful as to the clients that they use. 5 star rating.

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