Subside Sports

3.575221238938053 out of 5 stars
3.6
Great113 reviews

TrustScore

3.6
3.575221238938053 out of 5 stars
Great
5 out of 5 stars
66
4 out of 5 stars
5
3 out of 5 stars
5
2 out of 5 stars
2
1 out of 5 stars
35
113 reviews in total

Review summary

Subside Sports has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Frais de retour à la charge du client

SAV un peu limite, renvoi à nos frais (14,95€ pour renvoyer en Allemagne) pour un article à 12€…

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Avis Français sur Subside Sports

J’ai acheté un maillot de la Norvège extérieur floque odegaard depuis le site français. Je l’ai reçu en 1 semaine et je ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Significant delay that was perfectly resolved

I ordered two jerseys from the U.S. but after three weeks I did not receive them. I sent email after email with no respo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Se equivocaron en un parche que pedí,y…

Se equivocaron en un parche que pedí,y la atención al cliente es pésima para que solucionen su error

0
0
🔥 High engagement

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Kacey Wise
Kacey Wise
1 reviews
over 2 years ago
1 out of 5 stars

Disgusting customer service I ordered a…

Disgusting customer service I ordered a football shirt 10 days ago and paid £10 for express delivery it’s not even been dispatched yet customer services are terrible and don’t care I would definitely avoid this joke of a company

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Matt B
Matt B
1 reviews
over 2 years ago
5 out of 5 stars

I was sceptical, but turned out great

I was very sceptical using Subside given some of the the reviews on here, and I’ve been burnt with other fake retro football websites in the past, but I decided to take the risk and paid with PayPal to give myself some extra protection. But I needn’t have worried. I bought a retro Roma shirt and it arrived within a week (I live in Berkshire), it fits well and looks great. Decent email communication through the order confirmation and delivery process. Very happy.

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over 2 years ago
5 out of 5 stars

Football shirt

I recently purchased a football shirt for my autistic son and was concerned what was included knowing that my son wouldn't cope if it aas wrong! I spoke with Sarah Webb who was fantastic, she understood what I needed and has made sure that extra checks of the shirt are made before it is sent out.

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over 2 years ago
5 out of 5 stars

Good quality at a reasonable price…

Good quality, at a reasonable price, delivered within three working days. Sarah in the customer services was very helpful, knowledgable and understanding and is an absolute credit to the company.

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Ross Evans
Ross Evans
1 reviews
over 2 years ago
5 out of 5 stars

Quick service and super helpful staff

Quick service and super helpful staff. Thanks

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Shane
Shane
1 reviews
over 2 years ago
5 out of 5 stars

This company are amazing!

This company are amazing! Great products and fantastic customer service. Will use again 👍🏻

Helpful?
MrsCardone
MrsCardone
1 reviews
over 2 years ago
5 out of 5 stars

Maybe a little bit worried....

Ordered a retro (Maradona) Napoli shirt to take as a gift to the in-laws in Naples. Ordered late in the evening on the 5th April and paid for express delivery (seeing as it was Easter weekend, meaning Bank Holidays on the Friday and Monday). We were due to fly out from the UK very early on Tuesday 11th of April. When the order confirmation came, it said delivery on the 11th. I had a further email from DHL stating it was out for delivery on Saturday 8th. I waited in all day and nothing arrived. It came on Sunday the 9th! So happy with this service and the shirt was beautiful, fantastic quality (as I would hope for the price). Highly recommend.

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Karen
Karen
1 reviews
over 2 years ago
5 out of 5 stars

I really needed a Croatia shirt for an…

I really needed a Croatia shirt for an event with specific player printing on the back, and they did not disappoint. Shopped here before and have always been content with their service

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becca walker
becca walker
1 reviews
over 2 years ago
5 out of 5 stars

Great experience buying from Subside Sports

Jerry at Subside Sports was a pleasure to deal with. He was quick to respond to various questions I had and my shirt arrived very quickly and was well packaged. Would highly recommend.

Helpful?
almost 3 years ago
5 out of 5 stars

Amazing service

I always use SubsideSports to buy football shirts because they have a fantastic selection and their customer service is top notch. I can’t recommend SubsideSports highly enough

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Erik SP
Erik SP
1 reviews
almost 3 years ago
1 out of 5 stars

Mal servicio y atención al cliente

He comprado una camiseta el 27 de Enero y a día de hoy sigo esperando a recibirlo. Me respondió una tal ''Sarah'' a los mails de manera chulesca y poco profesional. Siempre me da largas y no saben nada del pedido ni de su seguimiento. Después de un mes sigo como si no hubiera realizado ningún pedido, dado que no tengo ninguna información. Servicio nefasto por parte de esta empresa. Creía que eran mejores de lo que aparentan en redes sociales.

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Jamie
Jamie
1 reviews
almost 3 years ago
5 out of 5 stars

Wow really quick delivery on a football…

Wow really quick delivery on a football shirt I never thought I would get. I’m a huge fan of the Lionesses and the pre-match warmup shirt is sublime from their victorious Euro 2022 campaign. I’ve been looking around for about a year for a legit shirt and gave up hope then stumbled on this site after looking again now the Arnold Clark cup is underway and now I’ve got my legit shirt thanks to these legends! Looks great! All these whinging reviews which suspiciously start with the date of the order are the polar opposite to my excellent experience. UK based buyer.

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Zahid Zafeer
Zahid Zafeer
1 reviews
almost 3 years ago
5 out of 5 stars

I've dealt with Subside Sports…

I've dealt with Subside Sports previously, so when I needed an authentic Messi nameset for my Argentina 2022 World cup shirt, Subside Sports was my go to website. I ordered the nameset in November 2022 and it cost me £22, and I asked if I could send inmy shirt to be printed, as I didn't trust myself to do it properly with a home iron. Sarah from Subside contacted me back and said it'll maybe possible for me to send in my shirt, but as they were experiencing busy world cup/ Christmas period, I would have to wait until January 2023. Once I got the go ahead from Sarah to send in my shirt to be printed with Messi 10, I filled in a waiver form and I sent in my shirt on a Friday and by the next week Wednesday, the shirt had been printed and sent safely back to me. I've also ordered a France world cup shirt with Mbappe 10 and previously, years ago (2002/2003?), I've previously have ordered an Italy wc 2002 shirt with Del Piero. All the shirts are authentic, the namesets are the best you can buy. I highly recommend Subside Sports. ☆☆☆☆☆

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Roy
Roy
1 reviews
almost 3 years ago
5 out of 5 stars

Have been a fan since 2006

Have been a fan since 2006. One of the most reliable source for 100% official items. Depending on items may take some time. If hurry, I recommend to inquire before ordering.

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Ethan Stark
Ethan Stark
1 reviews
almost 3 years ago
4 out of 5 stars

All the jerseys I have ordered were…

All the jerseys and badges I have ordered in the past were legit but sometimes it can take a while to receive it, but this might just been because the shipping services were busy end of year

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Simon Hennell
Simon Hennell
1 reviews
almost 3 years ago
5 out of 5 stars

I have been ordering from Subside for…

I have been ordering from Subside for years..Subside are an exceptional on line retailer. Products are genuine and are always high quality. The customer service mirrors the products as they are very helpful and responsive within a short time frame. I wouldn't use any other company, prices charged reflect the market. I would strongly recommend that anyone reading this should use Subside ahead of the alternatives.

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almost 3 years ago
1 out of 5 stars

LITERALLY THE WORST

LITERALLY THE WORST, MOST DAFT CUSTOMER SERVICE THAT I HAVE EVER RECEIVED...Placed an order, 8 days later it was still labeled "processing". Emailed to inquire about it, and received no response over 48 hours later. Then went to log into my account after 10 total days (7 business) and I was locked out. I attempted to change my password, but I was still locked out. I sent them another email after 10 total days telling them to cancel my order and that I am charging back my purchase with my bank. Clearly a scam, right? It was THEN that they finally emailed me and tried to make themselves the victim by accusing me of being impatient. They made excuse after excuse- for their lack of communication, account lockout, and no product sent- and passive aggressively made me seem like I was the jerkoff. In my email, I accused them of "not giving a sh-t" that I was going to charge back the amount on my card, and they tried to pretend that they were overwhelmingly offended by my use of the word 'sh-t'. They claim to have refunded my purchase, but either way, I charged it back. This place is an absolute joke. You can do better, and I did do better with another company- Premier Shirts UK. I recommend you check them out.

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Stacey
Stacey
1 reviews
almost 3 years ago
1 out of 5 stars

Worst

Worst, terrible, joke of a business Ordered 20 November it’s been one month I’ve been contacting “Kenny” multiple times regarding an update on my order, it hasn’t been shipped, feels like a scam, asked for a refund the bloke was so arrogant and basically said *%#* you, keep waiting

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CB
CB
1 reviews
almost 3 years ago
1 out of 5 stars

No feedback

No feedback No email response e No tracking This was a kids Xmas present! A bucking service!!!!!!!

Helpful?
almost 3 years ago
1 out of 5 stars

Misleading delivery guidelines

Opaque delivery guidelines. Little to NO help and poorer service. Paid for express delivery and now being told 10 working days before it is even dispatched. Very misleading. Avoid.

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