Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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Myke
Myke
1 reviews
4 months ago
5 out of 5 stars

Renewing my policy by phone.

My telephone conversation with the representative was clear, precise and very helpful. I was able to renew my policy with ease and the documentation was ready and waiting in my email immediately. The whole conversation was conducted with extreme politeness and concise detail.

Helpful?
Keith Hawkes
Keith Hawkes
1 reviews
4 months ago
5 out of 5 stars

Very friendly

Very friendly, helpful 🙏

Helpful?
4 months ago
5 out of 5 stars

We have used uou for the nznh years

We have used uou for the nznh years, and as we go away for 3 months thd service is good

Helpful?
Colin
Colin
1 reviews
4 months ago
5 out of 5 stars

Stay sure did exactly what I wanted

Staysure did exactly what I wanted

Helpful?
Mrs Ayears
Mrs Ayears
1 reviews
4 months ago
5 out of 5 stars

Easy

Easy. Efficient. Good value. No problems.

Helpful?
Stuart Bridge
Stuart Bridge
1 reviews
4 months ago
5 out of 5 stars

The system was easy to understand and…

The system was easy to understand and use . The policy was renewed and a loyalty discount automatically applied .Thank you.

Helpful?
4 months ago
5 out of 5 stars

Travel insurance easy to navigate

Travel insurance easy to navigate

Helpful?
Adeela Tazeem
Adeela Tazeem
1 reviews
4 months ago
5 out of 5 stars

Online Quote

Easy to navigate the website and add or amend medical conditions.

Helpful?
4 months ago
4 out of 5 stars

Booking Travel Insurance

Struggled a little with the fact I had changed address and asked me to spell Copehagen, Denmark. However, got there eventually. Did explain the policy and cover well, good price, happy as a returning customer.

Helpful?
4 months ago
5 out of 5 stars

Your employee did her job very well and…

Your employee did her job very well and was very polite and helpful

Helpful?
4 months ago
5 out of 5 stars

Great service spoke to a young lady who…

Great service spoke to a young lady who explained everything to me in a kind respectful way many thanks

Helpful?
Garry Steele
Garry Steele
1 reviews
4 months ago
5 out of 5 stars

Easy to deal with...

Would use them again...

Helpful?
Shirley H
Shirley H
1 reviews
4 months ago
5 out of 5 stars

Lauren was very helpful and pleasant.

Lauren was very helpful and pleasant.

Helpful?
Ian Holder
Ian Holder
1 reviews
4 months ago
5 out of 5 stars

telephone consultant very good

The lady I spoke to was very helpful and clear about what was wanted in the way of information and made it easy to chose the correct cover I needed.

Helpful?
tom Munro
tom Munro
1 reviews
4 months ago
5 out of 5 stars

The hole process was made very simple

The hole process was made very simple

Helpful?
4 months ago
5 out of 5 stars

My renewal was so easy and clear

My renewal was so easy and clear . It took all the worry and hassle out of looking for a better policy. Thank you

Helpful?
A Le Blanc
A Le Blanc
1 reviews
4 months ago
5 out of 5 stars

You can't tell how good an insurer is…

You can't tell how good an insurer is until you make a claim but they are nice people as they take your money. Need new music 15 minutes of a dentist's drill completing with a circular saw is not conducive to hanging on the line

Helpful?
David Johnson
David Johnson
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
Andy Beacham
Andy Beacham
1 reviews
4 months ago
5 out of 5 stars

Easy buying process

Easy buying process

Helpful?
John Smith
John Smith
1 reviews
4 months ago
5 out of 5 stars

Renewel all done for me no problems…

Renewel all done for me no problems happy

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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