Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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Filter by rating:
4 months ago
5 out of 5 stars

Simple to use

Simple to use. Straightforward questions.

Helpful?
Nigel jones
Nigel jones
1 reviews
4 months ago
5 out of 5 stars

Have used Staysure many times always…

Have used Staysure many times always easy to use and good cover no hassle

Helpful?
John
John
1 reviews
4 months ago
5 out of 5 stars

Easy to update details

Easy to update details

Helpful?
Michael Locke
Michael Locke
1 reviews
4 months ago
5 out of 5 stars

yearly renewal of policy

the fact that you where prepared to offer a more competitive price than you had originally quoted.

Helpful?
NIK
NIK
1 reviews
4 months ago
5 out of 5 stars

Straightford

Straightford to arrange and a fair price

Helpful?
Julie West
Julie West
1 reviews
4 months ago
5 out of 5 stars

Good experience amending policy

Good experience amending policy. Phone was also answered very quickly. Very friendly and helpful customer service.

Helpful?
Thi
Thi
1 reviews
4 months ago
5 out of 5 stars

Helpful ,thanks

Helpful ,thanks

Helpful?
Amanda
Amanda
1 reviews
4 months ago
5 out of 5 stars

Friendly

Friendly, informative staff. Easy process.

Helpful?
MrIainElliott
MrIainElliott
1 reviews
4 months ago
5 out of 5 stars

Simple Process

The process was easy to navigate through. I was unsure of the correct medical terminology to describe some of my medical conditions, but Googling my medication quickly identified the correct choice.

Helpful?
4 months ago
5 out of 5 stars

Being able to chat to someone

Being able to chat to someone

Helpful?
Robert
Robert
1 reviews
4 months ago
5 out of 5 stars

Great loyalty bonus and efficient…

Great loyalty bonus and efficient renewal process

Helpful?
Anthony
Anthony
1 reviews
4 months ago
5 out of 5 stars

Renewal

Answered my queries

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Staysure's colleague Tobi was very helpful.

Staysure's colleague Tobi was very helpful.

Helpful?
4 months ago
1 out of 5 stars

Disappointing

On the online quote I had inputted all pre existing conditions. Needed to call about something else. When I got the policy my partners pre existing condition was missing and I had to pay to have this amended!

Helpful?
4 months ago
5 out of 5 stars

Quick and easy.

Quick and easy. Good value for what we need

Helpful?
Geoff
Geoff
1 reviews
4 months ago
5 out of 5 stars

Friendly customer support from Karen at…

Friendly customer support from Karen at Staysure. Reviewed medical information and reduced premium in line with current circumstances. Premiums are competitive.

Helpful?
4 months ago
5 out of 5 stars

So straightforward and a good price

So straightforward and a good price. Not complicated filling in of forms. Very pleased.

Helpful?
L Marshall
L Marshall
1 reviews
4 months ago
5 out of 5 stars

The telephone operator explained…

The telephone operator explained everything in clear terms

Helpful?
4 months ago
4 out of 5 stars

The quote was good and I felt that I…

The quote was good and I felt that I was fully covered for my holiday.

Helpful?
Sandra Seldon
Sandra Seldon
1 reviews
4 months ago
5 out of 5 stars

Easy to access and quick to receive…

Easy to access and quick to receive quote and book. Very reasonable for comprehensive cover

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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