Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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Mr Toone
Mr Toone
1 reviews
4 months ago
5 out of 5 stars

Your representative was very clear and…

Your representative was very clear and with a pleasant voice understood our need and financial limitation. The renewal process over the phone was clear and easily completed in a timely manner.

Helpful?
Carollynne
Carollynne
1 reviews
4 months ago
5 out of 5 stars

Good website

Good website. Easy to use and get quote. Documents came quickly

Helpful?
Jane
Jane
1 reviews
4 months ago
5 out of 5 stars

Have used staysure insurance for many…

Have used staysure insurance for many year's now, never had a problems, easy sight to use

Helpful?
4 months ago
4 out of 5 stars

Straightforward website.

Easy website to use and quick to assess insurance options. Quite expensive, however, even given medical conditions covered.

Helpful?
Mrs Welpton
Mrs Welpton
1 reviews
4 months ago
5 out of 5 stars

Very patient in explaining everything…

Very patient in explaining everything in detail.

Helpful?
Tina Galloway
Tina Galloway
1 reviews
4 months ago
5 out of 5 stars

I rang to cancel as my new quote was…

I rang to cancel as my new quote was excessive. Stay sure reviewed my policy and circumstances and found me a better deal. They were polite professional and very helpful

Helpful?
Linda Thomas
Linda Thomas
1 reviews
4 months ago
1 out of 5 stars

Appalling waste of time

Appalling waste of time. Just in throes of cancelling the policy. Asking if I have problems with the ovaries I had removed 28 years ago, asking if I had problems with the fibroid I had in the womb I had removed 28 years ago, asking if I had a problem with the gall bladder I had removed 10 years ago. Cancelled the policy, then asked if I had made a claim - on the policy taken out 10 minutes before!!! Lost the will to live!! Now will go back to online quote with competitor.

Helpful?
4 months ago
5 out of 5 stars

Very helpful customer service

Have used staysure in the past, always been satisfied with service provided.

Helpful?
Graham Bray
Graham Bray
1 reviews
4 months ago
5 out of 5 stars

Always easy and helpful!

Always easy and helpful!

Helpful?
Mrs Dolling
Mrs Dolling
1 reviews
4 months ago
5 out of 5 stars

I found it very easy to do on line

I found it very easy to do on line. An added bonus was I got £25 off for doing it on line, which I am very happy about also I have been with the Company for years and find them a very good one.

Helpful?
Pat
Pat
1 reviews
4 months ago
5 out of 5 stars

Polite and very helpful

Polite and very helpful

Helpful?
Jean Willard
Jean Willard
1 reviews
4 months ago
5 out of 5 stars

I have not had to experience a claim…

I have not had to experience a claim with Staysure yet, so I can't give a revue. Booking my insurance cover was easy on line.

Helpful?
Mrs Partidge
Mrs Partidge
1 reviews
4 months ago
5 out of 5 stars

I was able to change my insurance very…

I was able to change my insurance very easily on line, without any difficulty.

Helpful?
carla beecham
carla beecham
1 reviews
4 months ago
5 out of 5 stars

I need a a special travel insurance to…

I need a a special travel insurance to go on holiday has my partner has been in hospital 5 weeks before qe flew out , I didn't think we'd get insurance for him, how ever I explained his situation and the lady sorted it, and reassured me that he was insured,

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Helpful

The person I dealt with was very helpful.

Helpful?
Stanley
Stanley
1 reviews
4 months ago
5 out of 5 stars

The representative was very helpful in…

The representative was very helpful in fact exellent

Helpful?
4 months ago
4 out of 5 stars

Follow up email with discount code

Follow up email with discount code

Helpful?
Helen Aitken
Helen Aitken
1 reviews
4 months ago
5 out of 5 stars

Easy online experience

Straightforward website to use, instant quotes given.

Helpful?
Carol Cureton
Carol Cureton
1 reviews
4 months ago
5 out of 5 stars

Very helpful customer service

Very helpful customer service

Helpful?
Karen Knowles
Karen Knowles
1 reviews
4 months ago
5 out of 5 stars

Fantastic

Easy to get a quote great price.

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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