Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Linda
Linda
1 reviews
4 months ago
5 out of 5 stars

It was good price easy to do on line.

It was good price easy to do on line.

Helpful?
Paul
Paul
1 reviews
4 months ago
5 out of 5 stars

I had viral problems last year Mexico…

I had viral problems last year Mexico 2,days hospital but this company no fuss no worries looked after me so well

Helpful?
Maureen
Maureen
1 reviews
4 months ago
5 out of 5 stars

Very helpful and considerate young man…

Very helpful and considerate young man . Spoke clearly and slowly .

Helpful?
suewestbay
suewestbay
1 reviews
4 months ago
5 out of 5 stars

Easy to use website

Easy to use website

Helpful?
Les F
Les F
1 reviews
4 months ago
5 out of 5 stars

Happy customer again!

Super service at renewal allowed me to tailor my policy to my specific needs, both people I spoke to on the phone were outstanding (particular thanks, Julie!). Another year of being a happy Staysure customer.

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

Very easy to go through the process

Very easy to go through the process

Helpful?
4 months ago
5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service. Great insurance company I've used them for years *****5 star

Helpful?
Beverley
Beverley
1 reviews
4 months ago
5 out of 5 stars

First time user

Easy to use website. Fast and efficient. Excellent price and cover

Helpful?
4 months ago
1 out of 5 stars

Single Trip Policy cover failure.

Called over three weeks ago for joint(me/wife) single trip policy to USA(already have annual Europe cover)and had long discussion with agent including usual review of medical conditions then received quote which accepted only to find subsequently that the policy was for my wife only! Had several on line chats over many days requesting phone call review etc and promises to respond which didn't happen so have now lodged formal complaint.

Helpful?
Mr Barber
Mr Barber
1 reviews
4 months ago
5 out of 5 stars

Easy to insure on line.Have insured…

Easy to insure on line.Have insured with you before and the extra discount was great.

Helpful?
4 months ago
5 out of 5 stars

Easy to do always used staysure

Easy to do always used staysure

Helpful?
UK
UK
1 reviews
4 months ago
5 out of 5 stars

Simple and easy to use Web site.

Simple and easy to use Web site.

Helpful?
Mr Nigel Rees
Mr Nigel Rees
1 reviews
4 months ago
5 out of 5 stars

Very helpfull

Very helpfull

Helpful?
4 months ago
4 out of 5 stars

Reliable company.

Have used Staysure many times for my travel insurance, and have found them to be reliable and straightforward to deal with.

Helpful?
Glenys
Glenys
1 reviews
4 months ago
5 out of 5 stars

Travel insurance for Europe

I telephoned staysure as I wished to change my annual policy. They were very helpful on the telephone and we arranged exactly what I required at a fair and reasonable price.

Helpful?
Paula
Paula
1 reviews
4 months ago
5 out of 5 stars

Easy to understand options available to…

Easy to understand options available to me and website very user friendly. Quote provided and insurance selected quickly and easily.

Helpful?
4 months ago
1 out of 5 stars

I went with stay sure insurance as they…

I went with stay sure insurance as they had a lof of advertisements out at the time. The single price for a hoilday in Tenerife was good no health concerns my end but unfortunately four days into my holiday I had gastroenteritis, I was rushed to hospital as I was very ill, hospital was great total price was 650 euro which I payed. Put a claim in 5 days after returning to UK with stay sure up loaded every document they requested but a company called Davies Group takes over the claims they send an email telling you your claim will be dealt with between three and five days eight working days on I've now emailed them to request an update now I have to wait another five working days for them to answer the email what's a joke stay away from them not worth the trouble 🤔 this is going to be a long slog

Helpful?
Mrs Adamson
Mrs Adamson
1 reviews
4 months ago
3 out of 5 stars

Whilst the price was good

Whilst the price was good, it was all online with no human contact which makes the experience poor.

Helpful?
Daniel O.
Daniel O.
1 reviews
4 months ago
3 out of 5 stars

Difficult to understand heavy accent.

Very difficult to understand the person on the other end of the phone.

Helpful?
Penny P
Penny P
1 reviews
4 months ago
4 out of 5 stars

Good priced Annual Holiday Insurance

Required long phone call as existing health problems to report for a quote for annual holiday insurance, lady explained everything, gave me options at a good price which I accepted.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.