Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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Trevor Scott
Trevor Scott
1 reviews
4 months ago
5 out of 5 stars

Fast and simple

Fast and simple

Helpful?
4 months ago
5 out of 5 stars

5 stars every time

5 stars every time. Takes 5 minutes and still the best value

Helpful?
4 months ago
5 out of 5 stars

Very helpful and professional service from Staysure.

The service that Staysure provided today was extremely helpful and professional. I am very pleased to have renewed my policy with this company. The Staysure staff member who dealt with my query was particularly helpful.

Helpful?
Stuart
Stuart
1 reviews
4 months ago
4 out of 5 stars

Single Trip Policy Setup

Straightforward andeasy to use website. Thank you.

Helpful?
Steve Smith
Steve Smith
1 reviews
4 months ago
5 out of 5 stars

Good customer service

Payment taken for insurance policy but due to glitch with staysure no policy issued. On contacting them and making them aware the problem was speedily rectified. Good customer service.

Helpful?
4 months ago
5 out of 5 stars

Very helpful and got it done quickly !

Very helpful and got it done quickly !

Helpful?
4 months ago
4 out of 5 stars

Speak to them before accepting a renewal quote!

My renewal price had increased by nearly £100 so I did the usual price comparison web search and found that I could get like for like cover for £60-70 less! On contacting them I was delighted to discover that Staysure could price match the other companies quotes and under those circumstances I happily stayed with them. I do however wish I could have been offered a competitive price in the first place which would have saved me a lot of stress and time!

Helpful?
Ronald Grant
Ronald Grant
1 reviews
4 months ago
5 out of 5 stars

74 and evenings can do this so easy

74 and evenings can do this so easy

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

quick and straightforward.

quick and straightforward.

Helpful?
Mr D Parry
Mr D Parry
1 reviews
4 months ago
5 out of 5 stars

No delay in answering the phone could…

No delay in answering the phone could do with less background noise other people talking loudly followed martin lewis advice

Helpful?
John Field
John Field
1 reviews
4 months ago
5 out of 5 stars

Easy to book online…

Easy to book and I always appreciate a discount to someone who has used Staysure for many years.

Helpful?
4 months ago
3 out of 5 stars

Not great value for money

Not great value for money

Helpful?
Chris
Chris
1 reviews
4 months ago
5 out of 5 stars

Dominic was excellent

Dominic was excellent, guiding me through the process

Helpful?
4 months ago
5 out of 5 stars

Excellent service. Used many time.

Quick, easy and very good price with choose of add ons.

Helpful?
Ande
Ande
1 reviews
4 months ago
5 out of 5 stars

Very simple to use on line

Very simple to use on line

Helpful?
4 months ago
5 out of 5 stars

STRAIGHT FOWARD TO GO THROUGH WITH…

STRAIGHT FOWARD TO GO THROUGH WITH HELPFULL STAFF.

Helpful?
Ian
Ian
1 reviews
4 months ago
5 out of 5 stars

Quick and Easy at a great price!

Quick and Easy at a great price!

Helpful?
4 months ago
5 out of 5 stars

Helpful and pleasant agent

Helpful and pleasant agent. Dealt with my query very professionally

Helpful?
MS HOWARD
MS HOWARD
1 reviews
4 months ago
5 out of 5 stars

an easy process

an easy process

Helpful?
4 months ago
5 out of 5 stars

purchase procedure straightforward and…

purchase procedure straightforward and easy to complete

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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