Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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Filter by rating:
Gary Brown
Gary Brown
1 reviews
4 months ago
1 out of 5 stars

Staysure Travel Insurance

I was timed out on the Staysure Website when I was paying for a new policy. The payment left my bank account but I received no policy. Despite phoning Staysure to resolve, it took phone calls on 3 days to explain to your advisors. Megan then Justin and finally Mhairi who helped sort out and confirm my new policy.

Helpful?
M Jordan
M Jordan
1 reviews
4 months ago
5 out of 5 stars

Customer support was very patient and…

Customer support was very patient and helped me through the procedure, I assume with a smile on her face.

Helpful?
Carole Leak
Carole Leak
1 reviews
4 months ago
5 out of 5 stars

Very helpful

Very helpful

Helpful?
Alan Dunk
Alan Dunk
1 reviews
4 months ago
5 out of 5 stars

Quick easy good cover

Quick easy good cover

Helpful?
4 months ago
5 out of 5 stars

Very healpful

Pleasant and polite gentleman. Helpfull and informative.Good

Helpful?
Deborah
Deborah
1 reviews
4 months ago
5 out of 5 stars

Agent was fantastic giving me the good…

Agent was fantastic giving me the good deal

Helpful?
4 months ago
4 out of 5 stars

The lady who i dealt with was very…

The lady who i dealt with was very helpful

Helpful?
K gill
K gill
1 reviews
4 months ago
5 out of 5 stars

Quick and easy process

Quick and easy process

Helpful?
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1 reviews
4 months ago
5 out of 5 stars

Easy process and competitive price

Easy process and competitive price

Helpful?
4 months ago
5 out of 5 stars

Holidays

Easy to do on line no problems

Helpful?
4 months ago
5 out of 5 stars

The lady who I was speaking with to…

The lady who I was speaking with to update my travel insurance was very knowledgeable and explained a few aspects I was not aware about.

Helpful?
Annamaria
Annamaria
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
4 months ago
5 out of 5 stars

Easy to use site & a discount too

Easy to use site & a discount too

Helpful?
Mr Barnett
Mr Barnett
1 reviews
4 months ago
5 out of 5 stars

quick and easy

quick and easy

Helpful?
Pennie Jones
Pennie Jones
1 reviews
4 months ago
5 out of 5 stars

Excellent service from Michelle at…

Excellent service from Michelle at Staysure. Very clear and explained everything well

Helpful?
Sheila Hill
Sheila Hill
1 reviews
4 months ago
5 out of 5 stars

Friendly staff who answered all…

Friendly staff who answered all questions. Prompt service. Will definitely use Staysure again

Helpful?
ann smith
ann smith
1 reviews
4 months ago
5 out of 5 stars

good to speak to on phone

good to speak to on phone

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Good website navigation

Good website navigation

Helpful?
4 months ago
3 out of 5 stars

Very easy to use this site

Very easy to use this site. Thank you. I have taken out Insurance with you before, It would have been lovely if I could have referenced the precious purchase so that I didn't have to input the information twice. I would have liked the discount code you sent me to work as well, (When it expired I hadn't book any holidays.)

Helpful?
Elaine Unwin
Elaine Unwin
1 reviews
4 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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