Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Ruth Tyner
Ruth Tyner
1 reviews
4 months ago
5 out of 5 stars

We have been using staysure insurance…

We have been using staysure insurance for years very easy to book for Annual or one trip easy to answer questions and only takes a few minutes.

Helpful?
4 months ago
4 out of 5 stars

That they are protected by loss, thief and injury.

I was able to choose insurance with yourselves online. Also, when I wanted further information I was able to receive a satisfactory reply/conversation with one of your team.

Helpful?
4 months ago
5 out of 5 stars

Covered by everything

Used this company before on my trips and found that they are competitive and reasonably priced

Helpful?
4 months ago
5 out of 5 stars

Everything g very easy

Everything g very easy. Long wait on phone to get connected

Helpful?
customer
customer
1 reviews
4 months ago
3 out of 5 stars

I asked online if I could save my quote…

I asked online if I could save my quote to return later, but the service didn't understand my question. Despite being offered a 10% discount with a code, this only amounted to about £2.40 as it is only on part of the quote.

Helpful?
John Garwood
John Garwood
1 reviews
4 months ago
5 out of 5 stars

Excellent person on the phone very…

Excellent person on the phone very jolly and answering the questions easy

Helpful?
Linda Dobson
Linda Dobson
1 reviews
4 months ago
3 out of 5 stars

A very long quote for a short break

The adviser asked the same questions over and over and it was a bit worrying when she didn’t know where Belfast was.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

efficient service

efficient service

Helpful?
4 months ago
5 out of 5 stars

Nathan was very helpful with my travel…

Nathan was very helpful with my travel insurance renewal, very professional and explained the policy in detail.

Helpful?
Steve Turner
Steve Turner
1 reviews
4 months ago
5 out of 5 stars

I booked my insurance online

I booked my insurance online. When I needed a little bit of advice my phone call was quickly answered and minor hiccup quickly solved. All good. Thank you.

Helpful?
Mair Miljus
Mair Miljus
1 reviews
4 months ago
5 out of 5 stars

Very easy to set up.....just need my…

Very easy to set up.....just need my paper work now in the post.

Helpful?
Susan Storey
Susan Storey
1 reviews
4 months ago
5 out of 5 stars

Very efficient and polite service.

Very efficient and polite service.

Helpful?
Jackie Yorke
Jackie Yorke
1 reviews
4 months ago
5 out of 5 stars

A very knowledgeable lady took my…

A very knowledgeable lady took my details, offered concise and understandable advice.

Helpful?
Mrs Breeze
Mrs Breeze
1 reviews
4 months ago
5 out of 5 stars

The agent I dealt with on the phone and…

The agent I dealt with on the phone and provided me with the policy I needed.he gave me good advice and helped me to choose what was right for me.

Helpful?
Peter Shough
Peter Shough
1 reviews
4 months ago
1 out of 5 stars

you were not able to give me a quote

you were not able to give me a quote

Helpful?
M Coles
M Coles
1 reviews
4 months ago
5 out of 5 stars

Travel insurance quote

Tried everywhere for travel insurance to Mexico, but they were all sky high until I tried Staysure. Thanks

Helpful?
Rafael B
Rafael B
1 reviews
4 months ago
5 out of 5 stars

Easy to complete online

Easy to complete online - clear and simple and fast.

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

Renewal price quote

Very helpful lady who looked into my renewal price and got me a great deal .

Helpful?
4 months ago
5 out of 5 stars

Great cover

Great cover, fair price and superb customer service

Helpful?
4 months ago
5 out of 5 stars

All very good new all adout what I…

All very good new all adout what I needed to know explain everything to me was happy to go a head

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.