Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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customer
customer
1 reviews
4 months ago
4 out of 5 stars

You have 14 days if you rethink the quote/purchase.

Pleasant and helpful lady helped me obtain the quote.

Helpful?
Linda Walker
Linda Walker
1 reviews
4 months ago
5 out of 5 stars

Policy renewal

Claire the lady I spoke with was delightful, she maintained her professionalism throughout a very long call. She sorted my medical history with full explanation of my concerns. Policy purchased.

Helpful?
4 months ago
5 out of 5 stars

Was easy to follow and good deal

Was easy to follow and good deal

Helpful?
Gary Thomas
Gary Thomas
1 reviews
4 months ago
5 out of 5 stars

very easy safe and good value word of…

very easy safe and good value word of warning if you get a quote dont come back later has the policy would have gone up in price

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

Quick and easy

Quick and easy

Helpful?
4 months ago
5 out of 5 stars

Operative very helpful

Operative very helpful

Helpful?
Susan Oneill
Susan Oneill
1 reviews
4 months ago
5 out of 5 stars

Very straightforward and helpful

The lady was easy to understand and knew what I needed no trying to sell me something that I didn’t

Helpful?
NP
NP
1 reviews
4 months ago
5 out of 5 stars

Reasonable insurance quotes

Easy to understand- fair quotes, and choice of different quotes to suit your budget they also cater for people with medical issues

Helpful?
Mrs Lee
Mrs Lee
1 reviews
4 months ago
5 out of 5 stars

Brilliant lady

Brilliant lady , who explained everything so well!

Helpful?
Chris Keelor
Chris Keelor
1 reviews
4 months ago
5 out of 5 stars

I had a technological blip and was…

I had a technological blip and was unable to log on, having just paid my premium! I called the help number and the staff were very understanding and helpful. Now all done, however i was called by a representative as to enquire whether everything was now ok, amazed of the kind thought. Well done, unusual these days!

Helpful?
4 months ago
5 out of 5 stars

I shopped on-line for my travel…

I shopped on-line for my travel insurance. It was very easy to navigate with 3 different options to cover my health conditions.

Helpful?
Mrs Zapletal
Mrs Zapletal
1 reviews
4 months ago
5 out of 5 stars

The person l spoke to was very helpful…

The person l spoke to was very helpful & was quite pleased with the quote

Helpful?
Kay
Kay
1 reviews
4 months ago
5 out of 5 stars

Quick and easy

Quick and easy

Helpful?
Paul
Paul
1 reviews
4 months ago
5 out of 5 stars

Cover at an affordable price…

Accessible easy to follow online application. For my specific health issue I got the cover needed at an affordable price. This has given me the assurance needed to go on a holiday abroad. Thank you.

Helpful?
Wanda Garrett
Wanda Garrett
1 reviews
4 months ago
5 out of 5 stars

Excellent experience

Excellent experience

Helpful?
4 months ago
1 out of 5 stars

Got disconnected at the end of a…

Got disconnected at the end of a purchase. I am finding it very difficult to navigate the website. It was a ong phone call with a foreign accent I had trouble understanding. The cal was dropped at the end. An email asked me to download documents. It was difficult to log into my account, which says I have no policies at this time. It has taken an hour of my time to get this far.

Helpful?
Elaine Benson
Elaine Benson
1 reviews
4 months ago
3 out of 5 stars

Have used before.

I have used this company twice not had any problems but I have not had any claims as yet either,!!

Helpful?
4 months ago
5 out of 5 stars

Been Using Staysure Travel Insurance…

Been Using Staysure Travel Insurance for A Few Years Always Easy Online Booking

Helpful?
Rhian
Rhian
1 reviews
4 months ago
5 out of 5 stars

Very patient and helpful call handler

Very patient and helpful call handler. Thank you 😊.

Helpful?
customer
customer
1 reviews
4 months ago
2 out of 5 stars

Rushed with no 10% discount

You have sent me a discount code of 10% off for the cover I needed , the sales person on the phone found me on his computer as I have used you for several years, Yet again I paid a fortune for cover to Greece and I was charged before the 10% discount could be deducted the phone call was rushed so the agent could sell a policy to the next person phoning for cover

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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