Phil
1 reviews
4 months ago
Amazing value for the price
Amazing value for the price, easy to use and understand website.. brilliant!
Helpful?
Staysure Travel Insurance
TrustScore
4.6
Excellent
823
94
32
11
40
1,000 reviews in total
Review summary
Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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POPULAR
Lily was so helpful
Lily was so helpful. Phoned me back she said she would
0
0
🔥 High engagement
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Nicholas Budden
1 reviews
4 months ago
Poor experience
I took out this policy having had a recent one in June. Despite having an account and all my medical conditions were stated, I still had to go through all the lengthy questions again. I then had an email stating that you had tried to contact me about the policy although i had had no phone calls. I rang customer services to ask what the problem was and was told you had to validate the policy and I again had to go through all the questions again. I was not happy about having to go through it all again but was told at the end of the call that the policy had been validated. Today, 29/07/25/ I have had another call from you asking me to go through all the questions again before the policy would be validated. What is going on! I am not best pleased with having jump through the hoops on three separate occasions having been told when I took out the policy that it had been validated and was emailed the validation certificate that I then had to go through it all again twice.
Helpful?
Customer
1 reviews
4 months ago
Easy to use and cheaper than the rest.
Easy to use and cheaper than the rest.
Helpful?
NGid
1 reviews
4 months ago
Polite and friendly service
Polite and friendly service
Helpful?
Patricia
1 reviews
4 months ago
Easy web site -all very clear and…
Easy web site -all very clear and precise
Helpful?
Gill
1 reviews
4 months ago
Great customer service
Quick answer to my call followed by a knowledgeable, really helpful person on the end of the phone. Great customer service- thank you, I bought the policy!
Helpful?
Elizabeth Mcevilly
1 reviews
4 months ago
Easy & straight forward to use.
Easy & straight forward to use.
Helpful?
Mothergoose
1 reviews
4 months ago
Great friendly service
Lovely call with the lady rep. All details dealt with sensitively and professionally
Helpful?
Niall
1 reviews
4 months ago
Easy to renew
Simple and very efficient
Helpful?
Margaret
1 reviews
4 months ago
Happy Holidays
Have used Staysure before and always been happy with the service.
Helpful?
Mrs S
1 reviews
4 months ago
previous customer
previous customer
Helpful?
SoniaQuinn
1 reviews
4 months ago
The gentleman we spoke to was very…
The gentleman we spoke to was very helpful giving us his time to access our policy documents
Helpful?
customer
1 reviews
4 months ago
Lovely customer service
Lovely customer service
Helpful?
Jennifer Beckwith
1 reviews
4 months ago
Easy form to fill in
Easy form to fill in. All explanations easy to follow.
Helpful?
Dawn Collins
1 reviews
4 months ago
Back to an old favourite
Simple to follow online. Competitive quote, especially for a senior!
Helpful?
Geoff.
1 reviews
4 months ago
Trip to the US and Bermuda
Very easy process to arrange my insurance. Will recommend Staysure to my friends. Geoff.
Helpful?
ELAINE ROBINSON
1 reviews
4 months ago
Very knowledgeable and polite…talk…
Very knowledgeable and polite…talk everything through with you. Excellent young man
Helpful?
Mrs J I Clark
1 reviews
4 months ago
Staysure Travel Insurance advisors are professional, helpful, patient and sensitive
Staysure Travel Insurance advisors are very well trained. As an OAP I appreciated their sensitivity and discretion when asking for details about conditions. I also thought that both advisors were patient and quite content to repeat themselves and explain points.
Helpful?
KEVIN McMANUS
1 reviews
4 months ago
Easy Document to complete with a great…
Easy Document to complete with a great price
Helpful?
Sue Osborn
1 reviews
4 months ago
REALLY GOOD VALUE AND VERY EASY TO USE
REALLY GOOD VALUE AND VERY EASY TO USE
Helpful?
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About Staysure Travel Insurance
Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.
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