Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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Filter by rating:
alec
alec
1 reviews
4 months ago
5 out of 5 stars

Great experience explaining the process…

Great experience explaining the process 👌

Helpful?
Steve Cowling
Steve Cowling
1 reviews
4 months ago
5 out of 5 stars

Simple, clear and concise covers v

Simple clear concise covers very affordable Would recommend

Helpful?
4 months ago
5 out of 5 stars

Patient & professional service

Appreciative of the very patient, professional and friendly person who went through all the key details of the policy.

Helpful?
Rita Brevitt
Rita Brevitt
1 reviews
4 months ago
5 out of 5 stars

Quick

Quick and easy, I had a quote for a lot more due to being a pensioner. With Staysure it was simple and affordable.

Helpful?
4 months ago
5 out of 5 stars

Very easy to set up and hope not to use…

Very easy to set up and hope not to use it!

Helpful?
Michael Green
Michael Green
1 reviews
4 months ago
1 out of 5 stars

Rubbish company to deal with

I just tried to get insurance for trip to Italian riviera with these after keeping me on the phone and taking my money for some reason they found a problem abd asked me to ring customer services they’ve hit to be worse company I’ve ever dealt with think I’ve got nothing better to do tjan sit on phone for ages no thank u

Helpful?
Helen Munroe
Helen Munroe
1 reviews
4 months ago
5 out of 5 stars

Helpful and polite assistant

Helpful and polite assistant

Helpful?
4 months ago
5 out of 5 stars

Very helpful

Very helpful

Helpful?
Clive Hoskin
Clive Hoskin
1 reviews
4 months ago
5 out of 5 stars

Renewal variation options explained clearly

Understanding contact who advised on my options when I told her why I needed to change my annual policy renewal.

Helpful?
4 months ago
5 out of 5 stars

straightforward and fast

Very simple to fill in information online, refreshingly clear instructions, and quick to do.

Helpful?
A Lindsay
A Lindsay
1 reviews
4 months ago
5 out of 5 stars

Travel insurance single trip

Easy to complete

Helpful?
Xxxcustomer
Xxxcustomer
1 reviews
4 months ago
5 out of 5 stars

Great customer service by phone

Great customer service by phone

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Lovely helpful advisor (Siobaan)

Lovely helpful advisor (Siobaan) This is my 5th renewal with staysure and I can honestly say it's the best thing I did moving to this company. They make everything so easy especially when you are unsure about something, a quick phone call and you are sorted.

Helpful?
4 months ago
5 out of 5 stars

Great renewal process.

The process is quick and easy also requests any additional information which is good for the application of insurance so if anything changes you are covered as required.

Helpful?
4 months ago
4 out of 5 stars

Service well delivered

Service well delivered All pony’s dealt with thoroughly

Helpful?
Ivan
Ivan
1 reviews
4 months ago
5 out of 5 stars

Staysure very dependable company …

I started a policy online but hadn’t got the full details so had to leave the half completed document. This was picked up by Daniel from Staysure, who contacted me. He was polite and helpful and throughly understanding. He clearly knew his products and able to explain the benefits of each, so that it was tailor made to our needs. He was happy to stay on the phone and make sure we fully understand all the options. Then after we explored several options with different prices. We purchased the best product for us. Well done Daniel.

Helpful?
Janet Jellis
Janet Jellis
1 reviews
4 months ago
5 out of 5 stars

The woman I spoke to was very helpful…

The woman I spoke to was very helpful and gave me all the information I requested.

Helpful?
Marianne Want
Marianne Want
1 reviews
4 months ago
5 out of 5 stars

Very helpful person.

Very helpful person.

Helpful?
S J Goddard
S J Goddard
1 reviews
4 months ago
5 out of 5 stars

Quick and easy to arrange and…

Quick and easy to arrange and reasonable prices

Helpful?
4 months ago
5 out of 5 stars

Good staff dealing with my call

Good staff dealing with my call

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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