Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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Filter by rating:
Mike Aldridge
Mike Aldridge
1 reviews
4 months ago
5 out of 5 stars

Annual travel policy

Damien showed enormous patience helping me to put together an annual worldwide travel policy for which I was most grateful.

Helpful?
Rona Dean
Rona Dean
1 reviews
4 months ago
5 out of 5 stars

Easy to contact

Easy to contact The advisor was very helpful and explained everything throughly. She was very patient when I asked her to recap. I wouldn't insure with anyone else.

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

The first girl was extremely rude but…

The first girl was extremely rude but the second person was fine.

Helpful?
Mrs Paton
Mrs Paton
1 reviews
4 months ago
5 out of 5 stars

The site was easy to navigate and the…

The site was easy to navigate and the technology was user friendly.

Helpful?
Good tables
Good tables
1 reviews
4 months ago
5 out of 5 stars

Quick and easy .

Quick and easy .

Helpful?
Kim B
Kim B
1 reviews
4 months ago
5 out of 5 stars

The advisor was excellent

The advisor was excellent, friendly and efficient

Helpful?
4 months ago
4 out of 5 stars

A bit expensive but considering our…

A bit expensive but considering our ages and health it's not surprising. Otherwise easy to sort out insurance. As long as you get an English speaking person who understands you on the phone.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Complicated procedure explained clearly…

Complicated procedure explained clearly step by step by patient handler.

Helpful?
Chris
Chris
1 reviews
4 months ago
4 out of 5 stars

Very reasonable

Easy to navigate website , offering insurance cover at a reasonable price .

Helpful?
Mike Washburn
Mike Washburn
1 reviews
4 months ago
5 out of 5 stars

Good service

Good service

Helpful?
Martyn
Martyn
1 reviews
4 months ago
5 out of 5 stars

You know what your getting!

Easy to arrange online and I know what I'm getting in my cover up front, don't have to go delving into the small print and most importantly it's got repatreation cover not to mention the price for 12 months multi trip for myself and my wife was tremendous but I know this depends on your personal circumstances as with ALL insurances.

Helpful?
4 months ago
5 out of 5 stars

The price of my travel insurance was…nearly £30.00

The price of my travel insurance was brilliant

Helpful?
Derek Mossop
Derek Mossop
1 reviews
4 months ago
5 out of 5 stars

The process to buy the travel policy…

The process to buy the travel policy was quick & easy but as everyone knows the only way you will know how good the cover actually is is if you have the misfortune to have to make a claim...

Helpful?
4 months ago
5 out of 5 stars

Over 80 abroad…

Easy instructions to follow Not too many questions and details required. Never had to claim on insurance before but now over 80 all that was offered gives peace of mind

Helpful?
4 months ago
5 out of 5 stars

Easy to use!

Easy to use!

Helpful?
Mark Campbell
Mark Campbell
1 reviews
4 months ago
5 out of 5 stars

Good customer service

Good customer service

Helpful?
4 months ago
1 out of 5 stars

Money was taken out of my account after…

Money was taken out of my account after I had refused auto renewal.. When I rung to request a refund, the call was difficult to understand as it sounded like it was in a pub !!

Helpful?
4 months ago
4 out of 5 stars

I was very happy with the service I was…

I was very happy with the service I was given. Very efficient and price very completive, I would definitely recommend Staysure for any travel insurance.

Helpful?
John
John
1 reviews
4 months ago
5 out of 5 stars

I have used this company for 20…

I have used this company for 20 years,no complaints

Helpful?
4 months ago
5 out of 5 stars

Assisant was helpful and polite

Assisant was helpful and polite

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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