Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
4 months ago
5 out of 5 stars

I spoke to a very helpful person.

I spoke to a very helpful person.

Helpful?
Robbie
Robbie
1 reviews
4 months ago
5 out of 5 stars

Good insurance for me at 80!

Good insurance for a good price for an 80yr old! Would use again if the cost was right.

Helpful?
tracey parkin
tracey parkin
1 reviews
4 months ago
5 out of 5 stars

Stay sure insurance

Easy to navigate site Very quick on sending documents Good value for money

Helpful?
Neil Hughes
Neil Hughes
1 reviews
4 months ago
5 out of 5 stars

Great service as usual

Great service as usual

Helpful?
Sharon Smith
Sharon Smith
1 reviews
4 months ago
5 out of 5 stars

Holiday.

Great service so far.easy to navigate website.

Helpful?
4 months ago
5 out of 5 stars

easy access through form

easy access through form quote in short time

Helpful?
Bob Grainger
Bob Grainger
1 reviews
4 months ago
5 out of 5 stars

Policy features fully explained by agent

Listened to our requirements suitable policy issued Explained policy features

Helpful?
4 months ago
5 out of 5 stars

Very quick and easy.

Very quick and easy.

Helpful?
Susan Berry
Susan Berry
1 reviews
4 months ago
5 out of 5 stars

Very good and helpful

Very good and helpful

Helpful?
june hobden
june hobden
1 reviews
4 months ago
5 out of 5 stars

Clear and precise on the phone

Clear and precise on the phone, very courteous and helpful

Helpful?
4 months ago
5 out of 5 stars

The best thing about my conversation…

The best thing about my conversation this morning was that I could understand everything that Lisa said! She explained the various options very clearly and I have signed on for another year, my sixth year with you. Thank you.

Helpful?
susan minshaw
susan minshaw
1 reviews
4 months ago
3 out of 5 stars

Your staff should have a working…

Your staff should have a working knowledge of uk geography, where places are in the uk. I have found it very difficult to hear what is being said as I am deaf.

Helpful?
Kevin
Kevin
1 reviews
4 months ago
5 out of 5 stars

Excellent explanatiomake sure our…

Excellent explanation to make sure our cover is adequate. Didn’t feel rushed and more than happy to answer my questions

Helpful?
Liz
Liz
1 reviews
4 months ago
5 out of 5 stars

Great company to buy insurance from

Great company to buy insurance from. The person I spoke to was very helpful and patient with me. I really appreciated how he helped me.

Helpful?
P MOSS
P MOSS
1 reviews
4 months ago
5 out of 5 stars

Easy to use,competitive price.

Easy to use,competitive price.

Helpful?
Patricia
Patricia
1 reviews
4 months ago
5 out of 5 stars

Easy to navigate easy to choose which…

Easy to navigate easy to choose which policy was best for us.

Helpful?
Tim Partridge
Tim Partridge
1 reviews
4 months ago
5 out of 5 stars

Efficient & helpful

Efficient & helpful

Helpful?
4 months ago
5 out of 5 stars

Easy to use

Easy to use, quick response.

Helpful?
Jean
Jean
1 reviews
4 months ago
5 out of 5 stars

Patient and very helpful staff member

Patient and very helpful staff member. Explained and repeated when asked, the various policy options/details. Pleased I was able to renew for another year and with the knowledge that I could upgrade if necessary during the period.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.