Fred Allen
1 reviews
4 months ago
Easy to navigate their website
Easy to navigate their website. Have been using them for several years. Beats the opposition easily.
Helpful?
Staysure Travel Insurance
TrustScore
4.6
Excellent
823
94
32
11
40
1,000 reviews in total
Review summary
Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AIFeatured Reviews
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POPULAR
Lily was so helpful
Lily was so helpful. Phoned me back she said she would
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0
🔥 High engagement
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Hazel Evans
1 reviews
4 months ago
Easy to navigate
Easy to navigate
Helpful?
Jacqueline Turner
1 reviews
4 months ago
Stay sure
It was quick and easy to use website.
Helpful?
David Wright
1 reviews
4 months ago
Very poor customer service
My wife and I booked insurance with Staysure for a trip to Japan for 16 days .Unfortunately we had cancel our trip but as Staysure policy were allowed to postpone the insurance for up to a year. We have now booked a 7 day break in Corfu and so I spoke to their representative today to update our travel plans and discuss the reduction in our premium. He and then his manager confirmed that there would be no saving but an extra administration fee for speaking to them. There reason given for no saving as the holidays would have the same risk. We have used this company for our previous 5 holidays because they are user friendly as I suffer with Crohn’s disease. Unfortunately like all insurance companies they provide the great sell and that is where their service ends, shame.
Helpful?
John Avery
1 reviews
4 months ago
Good experience with telephone screening
The phone discussion regarding certain medical issues was handled with care and sensitivity.
Helpful?
Margaret Scott
1 reviews
4 months ago
Very easy to use.Good value
Very easy to use.Good value
Helpful?
Winston Hansle
1 reviews
4 months ago
Online customer service not very…helpful
Online customer service not very helpful, he kept saying sorry for the inconvenience which was rather frustrating
Helpful?
Christine Thorne
1 reviews
4 months ago
Efficient service
Efficient service
Helpful?
ken Tillinghast
1 reviews
4 months ago
Very easy and straightforward way of…
Very easy and straightforward way of booking an insurance! Can recommend to my friends and family!
Helpful?
Mr Gallocher
1 reviews
4 months ago
Straight forward and easy to fill out…
Straight forward and easy to fill out with a competitive quote
Helpful?
Kenny
1 reviews
4 months ago
So easy and simple
So easy and simple
Helpful?
Bryan Lamyman
1 reviews
4 months ago
You were recommended to me by my…
You were recommended to me by my daughter. You made it easy to follow the procedure for setting up my holiday insurance.
Helpful?
Gitanjali Pritchard
1 reviews
4 months ago
The lady ( Lesley ) was wonderful
The lady ( Lesley ) was wonderful, she was patient, understanding and friendly. I am happy to have bought our holiday insurance from your company. Thank you
Helpful?
Mrs Mara
1 reviews
4 months ago
Easy and efficient
Easy and efficient
Helpful?
S. Parnell
1 reviews
4 months ago
A good choice and price for any age group.
The website is easy to navigate and the acceptance of elderly customers makes it available to everyone of any age group.
Helpful?
Ruth
1 reviews
4 months ago
Site very easy and quick to navigate
Site very easy and quick to navigate. Even had a promo code so saved even more money. Heard lots of positive comments from friends who have had holiday claims. All dealt with quickly and no hassle.
Helpful?
customer
1 reviews
4 months ago
Cruise insurance
Good quick service
Helpful?
Russell
1 reviews
4 months ago
The telephone operator Jodie was very…
The telephone operator Jodie was very efficient and helpful
Helpful?
Mrs Elliott
1 reviews
4 months ago
Good to be safe
Easy website ,good price,reliable company,used them 4 years on the trott
Helpful?
Patricia
1 reviews
4 months ago
The person that I spoke to was very…
The person that I spoke to was very helpful, pleasant and gave me very good advice. I would recommend Staysure travel Insurance to anyone.
Helpful?
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About Staysure Travel Insurance
Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.
Company information
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