Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

I received a A plus customer experience…

I received a A plus customer experience the whole time I was telling a lady called Leslie Africa our medical condions. I would certainly recommend staysure.

Helpful?
Maria
Maria
1 reviews
4 months ago
5 out of 5 stars

Great value for money

Very easy to apply ,good rates as been quoted a lot expensive with no health problems , trustworty

Helpful?
Mr Allen
Mr Allen
1 reviews
4 months ago
5 out of 5 stars

Excellent customer service.

Excellent customer service. Fully explained.

Helpful?
4 months ago
5 out of 5 stars

Really nice people to deal with very…

Really nice people to deal with very helpful and understanding

Helpful?
White
White
1 reviews
4 months ago
1 out of 5 stars

Payment issue online

The purchasing of the product too slow and charged me twice , I have requested a refund. They need to be using a better purchasing system. Possibly Apple Pay.

Helpful?
Chris, Wigan
Chris, Wigan
1 reviews
4 months ago
5 out of 5 stars

Helpful and fair

Fair price and helpful in dealing with phone questions.

Helpful?
Alan
Alan
1 reviews
4 months ago
5 out of 5 stars

Stay safe-I had the Misfortune of being admitted…

I had the Misfortune of being admitted to hospital on holiday, but staysure took all the stress and worry away with their professional help and guidance sorting things through

Helpful?
Karl
Karl
1 reviews
4 months ago
5 out of 5 stars

Whats to say best travel insurance i…

Whats to say best travel insurance i have ever had no problems in purchasing and no problems.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Very patient and helpful

Very patient and helpful

Helpful?
Musa Dube
Musa Dube
1 reviews
4 months ago
4 out of 5 stars

Very helpful staff and the prices are…

Very helpful staff and the prices are reasonable.

Helpful?
4 months ago
5 out of 5 stars

Always very helpful service is great

Always very helpful service is great

Helpful?
Mr Papa
Mr Papa
1 reviews
4 months ago
5 out of 5 stars

Thank you very much … Totaly…

Thank you very much … Totaly appreciated.

Helpful?
Moira
Moira
1 reviews
4 months ago
3 out of 5 stars

Felt but intimidated by the person…

Felt but intimidated by the person doing the sale

Helpful?
Michael
Michael
1 reviews
4 months ago
5 out of 5 stars

Always a great perice and easy sorted 👌

Always a great price and easy sorted 👌

Helpful?
Helen O
Helen O
1 reviews
4 months ago
5 out of 5 stars

Very easy to re-insure my travel…

Very easy to re-insure my travel insurance

Helpful?
4 months ago
5 out of 5 stars

Has the cost of my insurance been…

Has the cost of my insurance been reduced by 10 % I gave a promo code DM10ST I received in a promotional letter I received from you

Helpful?
Mr Halewood
Mr Halewood
1 reviews
4 months ago
1 out of 5 stars

I had to phone 3 times

I had to phone 3 times. I couldn’t understand the last 2 people.

Helpful?
4 months ago
4 out of 5 stars

Experience was ok but shocked by the…

Experience was ok but shocked by the price increase

Helpful?
4 months ago
5 out of 5 stars

Your agent was excellent and extremely…

Your agent was excellent and extremely easy to talk too

Helpful?
Susan
Susan
1 reviews
4 months ago
5 out of 5 stars

Very easy process

It was very easy to choose the right cover for my trip. Happy with the price too.

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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