Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

Brilliant helpful staff selling a good…

Brilliant helpful staff selling a good product!

Helpful?
Andrew Dixon
Andrew Dixon
1 reviews
4 months ago
5 out of 5 stars

Your representative was sympathetic to…

Your representative was sympathetic to my argument that a 50% increase was a little unreasonable and gave me a discount

Helpful?
Grace bevis
Grace bevis
1 reviews
4 months ago
5 out of 5 stars

Always book with yourself

Always book with yourself. Great customer service.

Helpful?
ANN LAZARUS
ANN LAZARUS
1 reviews
4 months ago
5 out of 5 stars

I did it all

I did it all Myself

Helpful?
Mr Kelly
Mr Kelly
1 reviews
4 months ago
5 out of 5 stars

Extremely easy

Extremely easy

Helpful?
Kate Routley
Kate Routley
1 reviews
4 months ago
5 out of 5 stars

Very easy to arrange.

Very easy to arrange.

Helpful?
Kathy Addy
Kathy Addy
1 reviews
4 months ago
5 out of 5 stars

Holiday Insurance made easy!

So easy to arrange holiday insurance with Staysure I arranged it completely on line. Not the cheapest insurance, but you get what you pay for, and know that should anything unforeseen happen you have complete superior cover with a most reputable company.

Helpful?
4 months ago
5 out of 5 stars

staysure ease of booking

quick response,easy to navigate website,straight forward,have used for many years

Helpful?
Danielle
Danielle
1 reviews
4 months ago
5 out of 5 stars

Helpful and friendly advisor

Helpful and friendly advisor, everything explained in detail

Helpful?
Bob Dumbell
Bob Dumbell
1 reviews
4 months ago
4 out of 5 stars

Staysure travel insurance

Online was easy to use but getting through by phone was a nightmare - waited an hour on the phone gave up in the end

Helpful?
4 months ago
5 out of 5 stars

Kimberley was very understanding…

Kimberley was very understanding helpful & efficient.

Helpful?
4 months ago
5 out of 5 stars

Freedom

You are not financially penalised for having a disability

Helpful?
Neil
Neil
1 reviews
4 months ago
3 out of 5 stars

Poor quotation process

It was a struggle to get the operator to email a quotation to us. When it arrived, the quotation was not personalised with our details. We decided to purchase the policy to see the full details and rely on 14 day change or cancellation to deal with them if they were wrong.

Helpful?
Sarah
Sarah
1 reviews
4 months ago
5 out of 5 stars

Personable & user friendly

Personable & user friendly

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Staff was lovely she help me with words

Staff was lovely she help me with words

Helpful?
4 months ago
5 out of 5 stars

GOOD CLEAR RESPONSES TO ALL MY…

GOOD CLEAR RESPONSES TO ALL MY QUESTIONS. THE PERSON I SPOKE TO WAS VERY PATIENT AND POLITE. GOOD PROFESSIONAL COMPANY. VERY COMPETATIVE PRICES

Helpful?
Liz Stedman
Liz Stedman
1 reviews
4 months ago
5 out of 5 stars

Great service as always and great price

Great service as always and great price

Helpful?
Allan Gardner
Allan Gardner
1 reviews
4 months ago
4 out of 5 stars

Very pleasant phone manner

Very pleasant phone manner

Helpful?
Mo
Mo
1 reviews
4 months ago
1 out of 5 stars

Mislead on the cover on offer and the…

Mislead on the cover on offer and the price

Helpful?
Canarywharf
Canarywharf
1 reviews
4 months ago
2 out of 5 stars

Expensive - Shop Around

Expensive. It’s my fault, I should have shopped around. I won’t buy from Staysure again.

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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