Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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Filter by rating:
Andrew
Andrew
1 reviews
4 months ago
5 out of 5 stars

Mr. T

Mr. Church at Staysure Travel was empathetic, patient, helpful, focussed gave attention to detail and generally very professional.

Helpful?
4 months ago
5 out of 5 stars

The agent was polite and listened with…

The agent was polite and listened with care to me. There was no pressure to purchase a higher premium as all my needs were met

Helpful?
4 months ago
5 out of 5 stars

Easy to use!

Easy to use!

Helpful?
4 months ago
4 out of 5 stars

Quick and easy to get everything done…

Quick and easy to get everything done and the price was right

Helpful?
Stuart
Stuart
1 reviews
4 months ago
4 out of 5 stars

Very easy to use website

Very easy to use website

Helpful?
Zoe Archer
Zoe Archer
1 reviews
4 months ago
5 out of 5 stars

Straight forward and easy to book

Straight forward and easy to book. Good value

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

A very knowledgeable sales lady who was…

A very knowledgeable sales lady who was happy to give me a lot of time and understanding because of my partial deafness.

Helpful?
Jacqueline
Jacqueline
1 reviews
4 months ago
5 out of 5 stars

Great travel with peace of mind.

I have been with Staysure for many years. Always easy to find what I need. On the one occasion I did need to claim, it was hassle free. A great company.

Helpful?
Colin
Colin
1 reviews
4 months ago
4 out of 5 stars

Easy to renew

Easy to renew Wasn’t happy about a 20% increase with no claims in current year

Helpful?
Mr Matthews
Mr Matthews
1 reviews
4 months ago
5 out of 5 stars

There when we needed them

There when we needed them

Helpful?
4 months ago
5 out of 5 stars

Needed to make changes and agent was…

Needed to make changes and agent was very helpful

Helpful?
4 months ago
5 out of 5 stars

Renewing our travel insurance

My husband spoke to Lucy and she was really helpful and knowledgeable and explained everything in detail and would recommend Staysure to our friends.

Helpful?
4 months ago
5 out of 5 stars

EASY ACCESS

EASY ACCESS

Helpful?
simon
simon
1 reviews
4 months ago
5 out of 5 stars

Great service by Adam.

Great service by Adam. Met other quotes

Helpful?
Lisa Williams
Lisa Williams
1 reviews
4 months ago
1 out of 5 stars

Very expensive

Found the quote to be disproportionately high. Not great service. Whoever was selling was clearly on commission.

Helpful?
Marion Cox
Marion Cox
1 reviews
4 months ago
5 out of 5 stars

Very friendly person

Very friendly person

Helpful?
4 months ago
5 out of 5 stars

Happy holidays.

The chap I spoke to was extremely helpful and explained every question thoroughly. I will certainly recommend Stay sure to friends and relatives.

Helpful?
Mark Robinson
Mark Robinson
1 reviews
4 months ago
5 out of 5 stars

Easy to purchase policy with excellent…

Easy to purchase policy with excellent cover level

Helpful?
Mr K
Mr K
1 reviews
4 months ago
5 out of 5 stars

V v helpfull lady staff member

V v helpfull lady staff member

Helpful?
Ruth Lawrence
Ruth Lawrence
1 reviews
4 months ago
4 out of 5 stars

I received a very big renewal quotation…

I received a very big renewal quotation but the person to whom I spoke very quickly brought it down to an acceptable price.

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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