Staysure Travel Insurance

Very helpful

Good service

tel assistance great

Prompt quote

clear and concise assistance

Easy site to use, with straightforward questions

I've been with this company for the past 5 trips. I had to declare medical for the last trip and was charged 3 x the amount! The reason, i was told, was i had mentioned anxiety... seriously?!! After thinking about the price I called the 'friendly' customer service team and asked if there was a way to get the premium down. As usual they never know what to say and always seek advice from the person in charge. Why couldn't that person have spoken to me. Instead, the confused advisor kept going back and forth feeding me uncertain information. I have now left this company and have gone with a recommended travel insurance group. I have inputted the same medical information and have been charged £120 less. Very disappointed in Staysure. Friendly when taking my money but not when I needed friendly support snd advice I was left feeling frustrated and let-down.

Very helpful on the phone when my family has some complicated medical history and cover given at a very reasonable price.

Excellent website. Process was easy and professional.

Ease of completion.

I found your agent very helpful.

The cover I wanted at a good price

I like to use staysure as it makes me feell reassured on holiday .

Great Customer Service, sorted out my requirements and are extremely competitive on price.

Staysure called me and made sure all my conditions were covered....they were so professional and polite....I am now covered for my trip....thank you so much

The person who dealt with my call was helpful and informative.

Easy to follow and complete

We have been with Staysure a number of years. Brilliant dealing with claims and easy to talk to

Easy to deal with straight forward policy

The person I spoke to on the phone was very polite and helpful, he sorted my travel insurance out very efficiently, he is a credit to your company.