Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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Jean Claude
Jean Claude
1 reviews
4 months ago
5 out of 5 stars

Well done to Staysure Travel Insurance…

Well done to Staysure Travel Insurance at having an excellent Call Centre. The person who attended my call was very attentive and addressed the issue very efficiently. Thank you to him and Staysure.

Helpful?
4 months ago
5 out of 5 stars

Wev used staysure the last few years…

Wev used staysure the last few years have always been reasonable prices

Helpful?
Susan Gray
Susan Gray
1 reviews
4 months ago
4 out of 5 stars

The only problem was I requested policy…

The only problem was I requested policy documents in writing which were not actioned until my second call. Otherwise excellent price and service

Helpful?
Lynn Mitchell
Lynn Mitchell
1 reviews
4 months ago
1 out of 5 stars

Had problems on line paying for…

Had problems on line paying for insurance cover for my son.Payment was taken off three times from my bank account in error.

Helpful?
Paul
Paul
1 reviews
4 months ago
4 out of 5 stars

Easy to renew policy

Easy to renew policy, reasonable price. Gives me have peace of mind that I have holiday insurance in the event of needing some assistance whilst on holiday.

Helpful?
BAILEY
BAILEY
1 reviews
4 months ago
5 out of 5 stars

I have been pleased that I’m now…

I have been pleased that I’m now covered especially as I have epilepsy

Helpful?
Mark Phillips
Mark Phillips
1 reviews
4 months ago
5 out of 5 stars

very pleasant representative …

Chloe was very helpful and very clear answers to any questions I asked. Very polite lady who’s a credit to your company

Helpful?
Frank
Frank
1 reviews
4 months ago
5 out of 5 stars

the best price and coverage for us (87…

the best price and coverage for us (87 and 80)

Helpful?
David Cooper
David Cooper
1 reviews
4 months ago
5 out of 5 stars

Spoke toa FRIENDLY PERSON -not an…

Spoke toa FRIENDLY PERSON -not an automaton-who clearly understood my questions and suggested a low cost solution that met my needs. This was set up and agreed in a few moments. A very positive experience.

Helpful?
Michael
Michael
1 reviews
4 months ago
5 out of 5 stars

Ease to use website and a competitive…

Ease to use website and a competitive price

Helpful?
john mcmillan
john mcmillan
1 reviews
4 months ago
5 out of 5 stars

Lisa was very helpful.Happy with the…

Lisa was very helpful.Happy with the quote

Helpful?
Mike doran
Mike doran
1 reviews
4 months ago
5 out of 5 stars

A piece of cake to complete and a…

A piece of cake to complete and a competitive price.

Helpful?
4 months ago
5 out of 5 stars

Easy to phone for a quote

Couldn’t proceed with my on line quote so rang Staysure. The information was easy to discuss, completed fairly quickly and l got an excellent quote which l accepted.

Helpful?
Michael Staff
Michael Staff
1 reviews
4 months ago
5 out of 5 stars

I had excellent service from you

I had excellent service from your agent,who very carefully took me through all aspects of this policy, and answered fully answers I had.

Helpful?
Andy Millen
Andy Millen
1 reviews
4 months ago
5 out of 5 stars

Renewal of policy

We called, spoke to a very friendly member of your team and renewed our policy. QED!

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Used staysure on a number of occasions…

Used staysure on a number of occasions and they are fantastic when need to make a claim. Swift response

Helpful?
Natalie
Natalie
1 reviews
4 months ago
5 out of 5 stars

Good Price!

Easy, reasonable price, good website!

Helpful?
4 months ago
5 out of 5 stars

Friendly efficient and well informed…

Friendly efficient and well informed Welsh female agent

Helpful?
Tina
Tina
1 reviews
4 months ago
5 out of 5 stars

Quick response and good price

Quick response and good price

Helpful?
4 months ago
5 out of 5 stars

Have used Staysure a number of times

Have used Staysure a number of times. Decent cover and cost.

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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