Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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4 months ago
5 out of 5 stars

The lady who dealt with my renewal was…

The lady who dealt with my renewal was very professional and very helpfull. I was renewing my policy with a couple of changes.. She was very patient.

Helpful?
Katie J
Katie J
1 reviews
4 months ago
1 out of 5 stars

Cancellation is difficult

I cancelled my policy online and yet they decided to renew my policy anyway. Do not trust their cancellation process.

Helpful?
B B
B B
1 reviews
4 months ago
3 out of 5 stars

The agent kept trying to get us to take…

The agent kept trying to get us to take out additional coverage we said repeatedly said we don’t need them, our fear now is should we be unfortunate to be in that position, how will it be handled

Helpful?
4 months ago
5 out of 5 stars

Acceptably priced insurance and smooth…

Acceptably priced insurance and smooth and informative extension

Helpful?
Peter
Peter
1 reviews
4 months ago
5 out of 5 stars

Staff very helpful and friendly

Staff very helpful and friendly

Helpful?
Susan
Susan
1 reviews
4 months ago
5 out of 5 stars

A simple phone call with an appropriate outcome

A professional and courteous phone call, checking all necessary information. Enabled me to commit to travel insurance that met my needs.

Helpful?
Ray
Ray
1 reviews
4 months ago
4 out of 5 stars

Peace of mind

Reasonably priced and a piece of mid

Helpful?
Corstorphine
Corstorphine
1 reviews
4 months ago
4 out of 5 stars

Felt a little remote

Felt a little remote. All worked but would have liked more personal contact. To hear a voice.

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

The form was clear and straightforward…

The form was clear and straightforward to complete.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Easy to renew policy

Easy to renew policy

Helpful?
Peter Milller
Peter Milller
1 reviews
4 months ago
5 out of 5 stars

Great service

Professional, helpful and friendly service.

Helpful?
4 months ago
5 out of 5 stars

Easy to arrange insurance

Easy to arrange insurance, easy to amend a mistake in the application. Reasonable price.

Helpful?
Alan Clarke
Alan Clarke
1 reviews
4 months ago
5 out of 5 stars

Excellent value and very comprehensive…

Excellent value and very comprehensive cover for our trip to Australia

Helpful?
Zelda Yarker
Zelda Yarker
1 reviews
4 months ago
5 out of 5 stars

All straightforward

All straightforward

Helpful?
Ahsdjs2
Ahsdjs2
1 reviews
4 months ago
4 out of 5 stars

Very Efficient........once we…

Very Efficient........once we established a trustworthy connection!

Helpful?
4 months ago
5 out of 5 stars

Great company to deal with

Hi been got travel.ins. a few illnesses found them really reasonable. Thing i love it automatically renews so I don't forget and monthly payments make it easier to manage.

Helpful?
JOYCE LYNN
JOYCE LYNN
1 reviews
4 months ago
5 out of 5 stars

Stay sure ✔️

Easy to follow

Helpful?
4 months ago
5 out of 5 stars

Really easy website to use.

Really easy website. Quick and easy to complete. Competitive prices. I Always use Staysure.

Helpful?
Jim Nolan
Jim Nolan
1 reviews
4 months ago
1 out of 5 stars

Taking money and not delivering what…

Taking money and not delivering what you promised

Helpful?
4 months ago
5 out of 5 stars

The young man that I spoke to put me at…

The young man that I spoke to put me at ease and was very respectful.

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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