Staysure Travel Insurance

4.649 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.649 out of 5 stars
Excellent
5 out of 5 stars
823
4 out of 5 stars
94
3 out of 5 stars
32
2 out of 5 stars
11
1 out of 5 stars
40
1,000 reviews in total

Review summary

Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quic...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very helpful and reasonable

Very helpful and reasonable

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick and easy

Quick and easy

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lily was so helpful

Lily was so helpful. Phoned me back she said she would

0
0
🔥 High engagement

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Filter by rating:
Julie Taylor
Julie Taylor
1 reviews
4 months ago
5 out of 5 stars

Very straight forward and easy to follow

Very straight forward and easy to follow

Helpful?
4 months ago
5 out of 5 stars

Quick and simple

Quick and easy to book insurance on line

Helpful?
Paul
Paul
1 reviews
4 months ago
5 out of 5 stars

The caller was very helpful

The caller was polite and went through everything well to get everything organised quickly

Helpful?
Lynne Nokes
Lynne Nokes
1 reviews
4 months ago
5 out of 5 stars

So easy and quick

So easy and quick

Helpful?
customer
customer
1 reviews
4 months ago
4 out of 5 stars

Easy to fill in

Easy to fill in

Helpful?
patriciabanim
patriciabanim
1 reviews
4 months ago
5 out of 5 stars

Very helpful

Very helpful, friendly and patient

Helpful?
Ann Langabeer
Ann Langabeer
1 reviews
4 months ago
5 out of 5 stars

Very helpful and patient

Very helpful and patient

Helpful?
Monika
Monika
1 reviews
4 months ago
5 out of 5 stars

Very polite and helpful staff

Very polite and helpful staff

Helpful?
Tony
Tony
1 reviews
4 months ago
3 out of 5 stars

User Friendly, mostly clear information and Competitive pricing

User Friendly, mostly clear information and Competitive pricing. Website generally brilliant. Needed answer to admin charges for changes. Lady on helpdesk was new and was reluctant to admit lack of knowledge and only looked for help after I asked my point insistently. (disappointing - no shame in being new and not knowing) Still not sure I was given correct information. Was told there is an app, and still struggling to find it

Helpful?
Kate Watson
Kate Watson
1 reviews
4 months ago
5 out of 5 stars

Renewed travel insurance .

My renewed travel insurance all fully explained and the lady was most helpful. All my requirements were adhered to and I’m very happy with the service .

Helpful?
Kevin
Kevin
1 reviews
4 months ago
5 out of 5 stars

So easy to deal with

So easy to deal with

Helpful?
V Parker
V Parker
1 reviews
4 months ago
5 out of 5 stars

No fuss

No fuss, straight forward renewal, good price.

Helpful?
Catherine
Catherine
1 reviews
4 months ago
5 out of 5 stars

Easy to renew

Easy to renew, great product, and good price.

Helpful?
Ian
Ian
1 reviews
4 months ago
5 out of 5 stars

Easy to use and a good price

Easy to use and a good price

Helpful?
pat davis
pat davis
1 reviews
4 months ago
5 out of 5 stars

Very competitive

Very competitive

Helpful?
Ann Dunnachie
Ann Dunnachie
1 reviews
4 months ago
5 out of 5 stars

My query about my travel insurance was…

My query about my travel insurance was handled very politely and I had my insurance sorted nicely and was all sorted in a few min. Thank you

Helpful?
4 months ago
5 out of 5 stars

Straightforward

Straightforward

Helpful?
Gyl Redington
Gyl Redington
1 reviews
4 months ago
4 out of 5 stars

Took a while to able to pay

Took a while to able to pay. Eventually I was able to add payment details and pay for the insurance. Otherwise ok.

Helpful?
4 months ago
5 out of 5 stars

real easy to do

real easy to do

Helpful?
Janet Roberts
Janet Roberts
1 reviews
4 months ago
2 out of 5 stars

did not ask the correct questions

did not ask the correct questions

Helpful?

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About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

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