Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Lily was so helpful. Phoned me back she said she would
You are always efficient and pro active. Although we have not made a claim I cannot fault your attention to detail. Your reminders regarding declaring medical conditions are always welcome.
Got my yearly travel insurance from Staysure today very easy to do online with no difficulties. This is my third travel insurance with staysure always found them reliable and experienced travel insurance providers and price is competitive when you have health conditions.
I have been taking out one-year travel insurance for the past few years, but when I traveled in July, my belongings were damaged, so I filed a claim first time. However, filling an online claim is difficult for an elderly person, and I don’t know how it’s progressing with Davies group. I’m not satisfied with the service.
company was thorough without being unreasonable, choice of covers and decent prices.
Very helpful staff
More call handler's
Easy to use and a good fair price.
Great service and really helpful
Very good and helpful
The lady I spoke to was professional friendly and very helpful indeed .
Used Staysure for several years now, searching for a great price on travel insurance is easy, website very clear and easy to understand. Knowing we are covered for our pre-existing conditions is great, peace of mind for us both, have no hesitation in recommending.
Have had yearly couple insurance from Staysure at a good price for about 8years, had a heart attack 4 months into the policy and 1month before going for week holiday in Tenerife I contacted Staysure to inform them of heart attack (1 stent) they came back asking for around £475 for the remainding 8 Months making policy making it about £600, contacted another large insurance company giving my medical problems, I now have a policy with same illness cover for £167 for the full 12months, Not Extra £475 for around 8 months, Staysure took advantage of my position to extract as much as they can, Make sure you shop around before making adjustments
FRIENDLY AND INFOMATIVE ADVICE
So easy to renew my policy and confirmation really quick.
It was very easy and clear instructions
Easy and simple to renew even adding a new medical condition.
easy process
Just did the job well. No fuss. Professional and precise. 22/07/2026
Easy to decide which insurance policy to choose Website gives a clear view of the items covered and the cost of each policy
The member of staff in the phone . Very good
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Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.
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